Sales Associate
4 weeks ago
Company Description
Welcome to our world of premium fashion, where passion and ambition drive us forward. Our team is dedicated to delivering exceptional customer experiences, and we're looking for like-minded individuals to join us.
Job Description
We're seeking a highly motivated and customer-focused Sales Advisor to help us take our sales to the next level. As a key member of our team, you'll be responsible for providing outstanding customer service, recommending products, and driving sales growth.
Key Responsibilities:
- Deliver exceptional customer service, ensuring a warm and welcoming experience for every customer.
- Ask open-ended questions to understand customer needs and preferences.
- Recommend and select products that meet customer needs, providing expert knowledge and advice.
- Stay up-to-date with the latest trends and product knowledge to provide informed recommendations.
- Process transactions efficiently and accurately, ensuring a seamless customer experience.
- Maintain a customer-friendly environment, adhering to high standards of store presentation and organization.
- Guarantee a high level of customer service at all times, exceeding customer expectations.
- Educate and guide customers about our products, brands, and services.
- Offer alternatives and add-on sales to increase average transaction value.
- Ensure store standards are met, preparing the store for the next trading day.
- Comply with all company policies and procedures at all times.
Qualifications:
Skills and Knowledge:
- Excellent communication and interpersonal skills.
- Able to work effectively within a team environment.
- Customer-focused and passionate about delivering exceptional service.
Personal Qualities:
- High energy levels, with a drive to achieve sales targets.
- Confident and assertive, with a positive attitude.
- Flexible and reliable, with a willingness to adapt to changing situations.
Additional Information:
As a Sales Advisor with Frasers Group, you'll have the opportunity to work in a dynamic and fast-paced environment, where no two days are the same. If you're passionate about fashion, customer service, and sales, we'd love to hear from you.
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