Host - London

3 weeks ago


London, Greater London, United Kingdom The Langham, London Full time
About the Role

We are seeking a highly skilled and welcoming Host to join our Palm Court team at The Langham, London. As a Host, you will be responsible for providing exceptional customer service, ensuring a warm and inviting atmosphere, and delivering a seamless experience for our guests.

Key Responsibilities
  • Provide a warm welcome and engage with all guests
  • Ensure that all guests are met and seated at the lounge in a timely and efficient manner
  • Ensure the Host desk is set for service every day
  • Process accurate billing for guests
  • Provide guests with full information of the offering in Roux at The Landau
  • Take accurate reservations
About You
  • You will have a warm, confident, and welcoming personality
  • Excellent interpersonal skills, engaging with our guests
  • Ability to manage and prioritise
  • Ability to multi-task and assist on the floor when necessary
  • Working knowledge of Micros/Open Table
  • Carry out administrative tasks when the need arises
Benefits

We offer a range of benefits to support your physical, mental, and financial wellbeing, including:

  • Financial Wellbeing
  • Mental Wellbeing
  • Physical Wellbeing

We are committed to cultivating a supportive environment where our people can thrive and grow. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.


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