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Claims Handler

2 months ago

Leeds, Leeds, United Kingdom Davies Group Ltd Full time
About the Role

We are seeking a highly skilled Claims Handler to join our Motor Claims team at Davies Group Ltd. As a Claims Handler, you will be the first point of contact for our customers, providing a professional and empathetic service.

Key Responsibilities
  • Manage a caseload of pre-litigated motor claims, including personal injury from inception to settlement.
  • Support the delivery of consistently high levels of service and productivity.
  • Work closely with colleagues to deliver consistently high levels of service.
  • Input accurate data and ensure data maintenance.
  • Interact and communicate with clients.
Requirements
  • Experience of dealing with motor personal injury claims under the predictive costs regime is desirable.
  • Experience of the OIC and MOJ portals.
  • Pre-litigation experience.
  • Experience of using Microsoft Word, Excel, and email.
  • Customer service experience.
  • Excellent attention to detail.
  • Negotiation skills.
  • Communication skills.
  • Organisational skills.
About Davies Group Ltd

We are a global team of over 6,500 professionals, operating across the UK, Ireland, the US, Canada, and Bermuda. We specialize in professional services and technology firms, working in partnerships with leading insurance companies.

We are a multi-award-winning specialist professional services and technology business, delivering operations, consulting, and technology solutions across the risk and insurance value chain.

Our values are at the heart of everything we do:

  • Dynamic - We adapt to the changing environment and strive for what's next.
  • Innovative - We are solution-focused and have an entrepreneurial mindset.
  • Succeed Together - We support each other to grow and value different perspectives, ideas, and experiences.
  • Connected - We are united under one mission and believe in the power of Davies to make a difference.
Equal Opportunities Employer

We are committed to being an equal opportunities employer and welcome applications from diverse candidates. If you require any adjustments or special arrangements to be made to our application process, please contact Human Resources.