Guest Services Supervisor
1 month ago
Your next career opportunity: supervisor. You will oversee and lead our Guest Services team in collaboration with the Department Manager. Your responsibilities will also encompass the following:
- Welcoming guests, along with managing and processing reservations
- Evaluating reservations, overbookings, and available options
- Tracking expenses and the accommodation revenue budget
- Establishing and upholding the internal quality management system
- Shared responsibility for conducting internal training, cross-training, and onboarding new Guest Services staff
- Incentive program: The higher the guest satisfaction ratings, the greater the incentive
- International career opportunities: Explore a range of career paths in our hotels both nationally and internationally, or join one of our many new openings.
- Employee discounts: Enjoy attractive employee rates in all of our hotels across Europe and the USA.
- Personal and professional development: With comprehensive onboarding, annual training sessions, and coaching at our training center, you will be well-prepared for your role.
- Team celebrations: Whether it's a summer gathering, holiday celebration, or our annual international sports tournament - we celebrate achievements together with the team.
Whether you are a seasoned hotel professional or transitioning careers – you will thrive here. Personality and hospitality skills are our top priorities. You will also:
- Have completed a training program in the hospitality sector and/or possess professional experience in the hotel, catering, or retail industries, or be seeking a career change
- Enjoy mentoring staff – and ideally have some leadership experience
- Exhibit a strong sense of quality and service, along with hospitality skills and a passion for the hospitality industry
- Be approachable and communicative, possessing excellent manners, as well as a solid command of (written and spoken) English
- Be a collaborative team player, willing to assist across departments – we achieve our goals together
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Guest Service Supervisor
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Guest Service Supervisor
4 days ago
Manchester, United Kingdom Park Inn by Radisson Manchester City Centre Full timeGuest Service SupervisorWe are seeking a skilled Guest Service Supervisor to join our dynamic team at Park Inn by Radisson Manchester City Centre. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our hotel.Key Responsibilities:Supervise and lead our front...
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