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Customer Experience Specialist

2 months ago


Bedford, Bedford, United Kingdom Safestore Holdings PLC Full time
About Safestore Holdings PLC

We are a leading provider of self-storage solutions, dedicated to delivering exceptional customer service and support.

Job Summary

We are seeking a highly motivated and enthusiastic Sales Consultant to join our team. As a Sales Consultant, you will be responsible for providing outstanding customer service, identifying sales opportunities, and achieving sales targets.

Key Responsibilities
  • Customer Service: Provide exceptional customer service, ensuring that every customer interaction is positive and memorable.
  • Sales: Identify and pursue sales opportunities, understanding customer needs and advising on the best storage solutions.
  • Store Standards: Maintain high store standards, ensuring that customers have a positive first impression.
Requirements
  • Enthusiasm and Friendliness: Be enthusiastic and friendly, with a great attitude and a passion for delivering exceptional customer service.
  • Communication Skills: Enjoy chatting with people and have excellent communication skills.
  • Adaptability: Be willing to learn and develop new skills, and adapt to changing circumstances.
  • Teamwork: Be motivated and able to work in a team, as well as independently, to achieve sales targets.
What We Offer
  • Competitive Salary: A competitive salary, with opportunities for bonuses and pay increases.
  • Benefits: A range of benefits, including 28 days paid holiday, bonuses, and enhanced parental leave.
  • Training and Development: Ongoing training and development opportunities, to help you succeed in your role.
  • Colleague and Family Discounts: Discounts on Safestore products and services for you and your family.