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Retail Store Leader

3 months ago


Windermere, United Kingdom British Heart Foundation Full time
Position Overview

Are you passionate about leading a team in a retail environment that prioritizes community engagement, offers a wide selection of products, and emphasizes sustainability?

Key Responsibilities

As a Retail Store Leader, you will be responsible for overseeing the performance of your store, driving sales through both in-store and online channels, and meeting sales objectives by guiding a diverse and inclusive team that embodies our core values.

This dynamic role presents new challenges each day in a fast-paced and hands-on environment. The nature of our operations means that the role can be physically demanding, but it is also incredibly fulfilling as you contribute to vital research funding.

Qualifications

  • Proven experience in a customer-facing role within retail, hospitality, or service sectors
  • Demonstrated ability to lead, inspire, and develop teams
  • Strong commercial acumen
  • Proven track record of meeting sales targets
  • Dedication to maintaining the highest standards in retail
  • Self-motivated with a proactive approach to evolving business needs
  • Ability to thrive in a hands-on, fast-paced setting
  • Understanding of financial management, including budgets and profit & loss

Our retail locations operate seven days a week, requiring flexibility from our teams to work weekends and holidays on a scheduled basis.

Our Commitment

At the British Heart Foundation, we provide a diverse range of quality products, including furniture, clothing, jewelry, and more, available both in-store and online.

Beyond fundraising, we engage with local communities and work to minimize waste by reusing clothing and furniture across the UK. With over 700 locations, we significantly reduce environmental impact by diverting approximately 70,000 tonnes of unwanted items from landfills annually. We receive millions of donated items each year and are committed to enhancing our reuse initiatives.

Our mission is centered around funding groundbreaking research for heart and circulatory conditions. We are more determined than ever to accelerate the development of necessary treatments and cures, and you could play a crucial role in this journey.

Our Equality, Diversity, and Inclusion (EDI) Strategy, "Igniting Change," along with our internal EDI group and various employee networks, fosters an environment where all colleagues and volunteers can thrive.

Why Join Us?

We promote a strong culture of internal advancement and are dedicated to supporting your career development.

Our comprehensive employee benefits include:

  • 38 days of annual leave (with options to buy and sell leave)
  • Up to 10 additional days of holistic support leave each year
  • Enhanced family leave policies (maternity, paternity, and adoption)
  • Wagestream - access to wages before payday
  • 25% employee discount
  • Health cash plan (covering dental, optical, therapies, etc.)
  • 24/7 access to a Virtual GP and Employee Assistance Programme (EAP)
  • Pension plan with employer contributions of up to 10%
  • Cycle to work scheme
  • Discounts on gym memberships
  • Discounts with a variety of retailers

Important Information

DBS Check: Employment offers are contingent upon a satisfactory DBS check.

Inclusivity Matters: We are committed to fairness and consistency in our hiring process, utilizing anonymous CV software.

Act Swiftly: We encourage early applications as we will review submissions throughout the advertising period.

Sponsorship: Please note that we are unlikely to sponsor applicants for this role due to salary criteria.

If you require any adjustments during the recruitment process, please reach out to our Recruitment team.