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Field Care Supervisor
2 months ago
We are seeking a highly skilled and experienced Field Care Supervisor to join our dynamic Complex Care team in East Sussex. As a key member of our team, you will play a vital role in ensuring the delivery of exceptional care to our clients with complex health needs.
Key Responsibilities- Collaborate with the Nurse Manager to oversee the care of a small caseload of clients with diverse complex care needs.
- Induct and train Care Assistants and Support Workers to ensure they possess the necessary clinical skills to meet clients' needs.
- Maintain regular shifts within your caseload to uphold familiarity with each client's requirements and provide consistent and personalized care per their care plan.
- Work with the Coordination Team to maintain 100% coverage of clients' care packages and organize solutions for absence cover.
- Identify and communicate upcoming staffing gaps and engage in recruitment to ensure seamless care delivery.
- Mentor support workers, conduct observations, and identify training needs to ensure the highest standard of care.
- Monitor client satisfaction, escalate concerns, and produce monthly reports for effective service management.
- Act in the best interest of clients, promptly reporting safety and welfare concerns, in line with safeguarding policies and procedures.
- Hold a Level 2 Diploma in Health and Social Care.
- Commit to attaining a Level 3 Diploma in Health and Social Care within two years of joining (funded by Superior Healthcare).
- Previous experience working with people who have disabilities and complex health needs, such as those with tracheostomies, ventilators, gastrostomy tubes, and bowel management care.
Superior Healthcare was established in response to our founders' personal experience of caring for a family member with an acquired brain injury. We are passionate about the progression and development of our teams and offer excellent career development opportunities.
We are an Equal Opportunities Employer and registration is subject to an Enhanced DBS check and references.