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Technical Training Specialist
2 months ago
Knauf UK & Ireland is a leading manufacturer of lightweight building materials for the construction industry. As a Technical Training Lead, you will play a crucial role in delivering high-quality training and support to customers in the drywall industry.
Key Responsibilities:- Develop and deliver technical training programs for customers, including product demonstrations, system builds, and compliance inspections.
- Work closely with internal stakeholders, including R&D, Technical Project Teams, Marketing, and Manufacturing, to provide technical expertise and support.
- Provide training and support for trade events, airless demonstrations, and Knauf training sessions.
- Deliver CPD's, training, and demonstrations to various stakeholders, including Cat A customers, construction colleges, architects, and main contractors.
- Create and control new CPD's and training courses to address skills gaps and industry understanding.
- Manage training diaries, bookings, and CPD's for the region, ensuring alignment with KPI expectations.
- Stay up-to-date with industry standards, including BS and building regulations.
- Support the case management process, including investigation, feedback, and claims team support.
- Collaborate with the product testing team at independent laboratories and provide feedback to relevant departments.
- Regularly use and update the CRM system with site reports and project data capture.
- Previous experience in the drywall or building industry.
- Trained to PTLLS, AET, or equivalent.
- Full UK driver's license.
- IT literacy and proficiency in digital social media and Microsoft platforms.
- Efficient diary management.
Knauf UK & Ireland is an equal opportunities employer, committed to equality of opportunity for all. We welcome applications from individuals regardless of age, disability, race, gender reassignment, and identity, marriage and civil partnership, pregnancy and maternity, religion or belief, sex, or sexual orientation.
