Learner Engagement Specialist

1 week ago


St Albans, Hertfordshire, United Kingdom Oaklands College Full time
Learner Engagement Executive

About the Role:

We are seeking a highly motivated and inspirational Learner Engagement Executive to join our team at Oaklands College. As a key member of our adult learning provision, you will play a vital role in delivering high customer engagement with prospective students, referral sources, and individuals.

Key Responsibilities:

  • Engage with learner and referral sources to promote adult learning opportunities
  • Provide advice and guidance to individuals to support their learning journey
  • Lead and develop the adult learning enrolment process to ensure efficient and responsive onboarding of adult learners
  • Build relationships with learners to provide ongoing support and advice throughout their programme
  • Coordinate and manage learner enrolments to ensure compliance with funding rules

Requirements:

  • Experience of learner and referral sources engagement
  • Level 2 IAG Qualification
  • Excellent IT skills, including Microsoft Teams, CRM Systems, and Microsoft Office
  • Strong communication and customer service skills
  • Previous experience with building and maintaining relationships with individuals and JCPs
  • Proven track record in achieving targets

What We Offer:

  • Automatic entry into the Local Government pension scheme
  • Life insurance
  • Generous Annual Leave and bank holiday pro rata
  • Family friendly policies and flexible working opportunities
  • Excellent CPD Opportunities through mentorship and coaching
  • Free Onsite Parking and Subsidised onsite restaurant
  • Cycle scheme and discounted gym membership


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