Learner Engagement Specialist
1 week ago
About the Role:
We are seeking a highly motivated and inspirational Learner Engagement Executive to join our team at Oaklands College. As a key member of our adult learning provision, you will play a vital role in delivering high customer engagement with prospective students, referral sources, and individuals.
Key Responsibilities:
- Engage with learner and referral sources to promote adult learning opportunities
- Provide advice and guidance to individuals to support their learning journey
- Lead and develop the adult learning enrolment process to ensure efficient and responsive onboarding of adult learners
- Build relationships with learners to provide ongoing support and advice throughout their programme
- Coordinate and manage learner enrolments to ensure compliance with funding rules
Requirements:
- Experience of learner and referral sources engagement
- Level 2 IAG Qualification
- Excellent IT skills, including Microsoft Teams, CRM Systems, and Microsoft Office
- Strong communication and customer service skills
- Previous experience with building and maintaining relationships with individuals and JCPs
- Proven track record in achieving targets
What We Offer:
- Automatic entry into the Local Government pension scheme
- Life insurance
- Generous Annual Leave and bank holiday pro rata
- Family friendly policies and flexible working opportunities
- Excellent CPD Opportunities through mentorship and coaching
- Free Onsite Parking and Subsidised onsite restaurant
- Cycle scheme and discounted gym membership
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