Accommodation Office Team Leader

3 days ago


Chesham, Buckinghamshire, United Kingdom Card Factory Full time
Location:

Chesham

Contracted Hours Available:

8

We are passionate about delivering exceptional customer experiences and are now seeking a skilled Team Leader to join our successful Card Factory family. With a strong focus on operational excellence and customer-centricity, our Team Leaders play a vital role in driving store success.

As a Team Leader, you will support your Store Manager in achieving commercial growth and develop a team culture that prioritizes customer satisfaction. You will lead the team in delivering high standards and exceptional service, ensuring a positive experience for our customers.

You will be a passionate advocate for customer satisfaction, with a strong ability to lead and motivate your team.

Key Responsibilities:
  1. Deliver exceptional customer service and drive customer satisfaction.
  2. Lead and develop a high-performing team.
  3. Drive operational excellence and efficiency.
  4. Review store performance data and provide insights.
  5. Be commercially aware and make informed decisions.
  6. Be an engaging and enthusiastic team player.


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