Accommodation Office Team Leader
3 days ago
Chesham
Contracted Hours Available:8
We are passionate about delivering exceptional customer experiences and are now seeking a skilled Team Leader to join our successful Card Factory family. With a strong focus on operational excellence and customer-centricity, our Team Leaders play a vital role in driving store success.
As a Team Leader, you will support your Store Manager in achieving commercial growth and develop a team culture that prioritizes customer satisfaction. You will lead the team in delivering high standards and exceptional service, ensuring a positive experience for our customers.
You will be a passionate advocate for customer satisfaction, with a strong ability to lead and motivate your team.
Key Responsibilities:- Deliver exceptional customer service and drive customer satisfaction.
- Lead and develop a high-performing team.
- Drive operational excellence and efficiency.
- Review store performance data and provide insights.
- Be commercially aware and make informed decisions.
- Be an engaging and enthusiastic team player.
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