Residential Lodge Manager

5 days ago


Seaton Delaval, Northumberland, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management Ltd is seeking a highly skilled and experienced Lodge Manager to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service to our residents, ensuring the smooth operation of our retirement development, and maintaining a safe and secure environment.

The ideal candidate will have a passion for delivering outstanding customer service, a background in administration and customer service, and experience in managing a team. You will be responsible for coordinating activities, managing contractors, completing health and safety checks, and providing a first-class service to our residents.

About You

We are looking for someone who is friendly, approachable, and has excellent communication skills. You will be able to work independently, use your own initiative, and have a strong attention to detail. Previous experience in a similar role, such as retirement living, social housing, hospitality, or uniformed services, would be an advantage.

You will be a team player, able to work collaboratively with colleagues, contractors, and suppliers to ensure the success of our development. You will also be responsible for maintaining accurate records, using Microsoft Office applications, and ensuring compliance with company policies and procedures.

What We Offer
  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Professional development and qualifications
  • Thorough induction and ongoing training

We are committed to providing a positive and supportive work environment, where you can grow and develop your skills. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.



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