Cybersecurity Operations Manager
7 days ago
We are seeking a highly skilled and experienced Security Monitoring Team Lead to join our team at LRQA. As a key member of our cybersecurity operations team, you will be responsible for leading a team of technical security operations analysts and ensuring the effective functioning of our security operations center (SOC).
Key Responsibilities- Lead and manage a team of technical security operations analysts, providing guidance and support to ensure the smooth operation of the SOC.
- Act as a point of escalation for incidents, providing subject matter expertise and coordinating internal and external resources to contain, eradicate, and recover from incidents.
- Maintain regular communication with customers, suppliers, and stakeholders, ensuring timely and effective resolution of issues.
- Provide task and resource management of analyst teams, ensuring the smooth operation of the SOC Monitor Service.
- Support efforts to maintain a high-performing service through continuous improvement of operational processes, analyst capabilities, platform efficiency, and quality assurance.
- Lead and facilitate the development of the wider SOC team through technical training courses, workshops, and exercises.
- Lead efforts to develop and integrate threat hunting playbooks, processes, and projects.
- Maintain awareness of the latest defensive monitoring technologies and trends.
- Strong experience in team leadership, coaching, task allocation, and providing actionable, constructive feedback for improvement.
- Strong experience in leading incident management, incident handling, problem management, and performance management in a controlled environment.
- Developed technical capability with SIEM, EDR/EPP, NDR, and NetMon tools, including usage, configuration, and architecture.
- Demonstrable experience in analyzing log data across multiple device types and sources as part of incident management.
- Experience of attack vectors, with the ability to differentiate between normal and abnormal activity, making sensible recommendations on countermeasures and remediation activities.
- Experience in a customer-facing role, communicating with different levels of stakeholders, both internal and external.
- Experience within cloud-enabled environments and how this affects monitoring.
- Good understanding of what makes a capable, high-performing SOC team.
- Good understanding of common scripting languages across Windows and Linux devices, and how these can be abused in a malicious context.
- Demonstrable high levels of emotional intelligence when supporting colleagues, peers, and direct reports.
- Ability to attain Security Clearance (SC).
- Opportunity to work with a high-performing, high-trust managed security services team.
- Access to interactive learning platforms and encouragement to pursue subsidized external training and certification.
- Intensive new starter training program, blending theory, hands-on labs, case studies, online, and on-the-job training.
- Frequently updated training and progression plans with multiple tracks of development.
- Generous annual training, cross-training, and project days.
- Option to join company and department socials to relax and get to know colleagues.
- Yearly wellness day to be spent in the way that works best for you.
- Recognition and rewards for individual, team, and department performance.
- Performance-based bonus program.
- Generous pension scheme.
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