Senior Financial Benefits Specialist

2 months ago


Enfield Town, Greater London, United Kingdom CRA GROUP LIMITED Full time

Contract Duration: 3 months with a Local Authority

Position Overview:

We are seeking a knowledgeable Senior Financial Benefits Specialist to join our Housing Benefit and Financial Assessment team.

The primary responsibility of this role involves evaluating the Housing Benefit for our current and prospective caseload of supported accommodation tenants and service providers.

Key Responsibilities:

The team will comprise an Exempt Accommodation Reviewing Manager, two Housing Reviewing Officers, a Fraud Investigator, an Inspector, and two Senior Financial Benefits Specialists.

You will report directly to the Exempt Accommodation Reviewing Manager.

As a Senior Financial Benefits Specialist, your duties will include:

  • Reviewing, scrutinizing, and assessing existing caseloads as well as new claims and address change applications.
  • Challenging and evaluating the components that constitute the eligible rent check, and verifying provider and tenant eligibility.
  • Collaborating closely with the Fraud Investigator, Housing Reviewing Officers, and Inspector.
  • Addressing member inquiries and complaints, along with handling reconsiderations and appeals.

A solid understanding of housing benefit subsidy regulations would be beneficial.

Essential Experience:

Candidates should possess:

  • A proven track record in assessing Housing Benefit claims, particularly in exempt accommodation.
  • Experience in driving continuous performance improvement within a financial assessment service.
  • Expertise in managing complaints, reconsiderations, and member inquiries.
  • Familiarity with eligible rent service charges and corporate accounts.

Essential Qualifications:

A good standard of general education is required.

Additional Information:

- Working hours: 37 hours per week.

- The role offers a hybrid working arrangement.

We are looking for a dedicated professional to enhance our financial assessment capabilities within the CRA GROUP LIMITED.



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