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Delivery Specialist
2 months ago
About DPD Group UK
DPD Group UK is a leading provider of parcel delivery services, committed to delivering exceptional customer service and reliable solutions.
Your Role as a Delivery SpecialistAs a key member of our team, you will play a vital role in ensuring timely and efficient delivery of parcels to our valued customers. Your responsibilities will encompass collecting and delivering parcels across a designated route within the local area.
Key Responsibilities- Loading and unloading parcels at the depot with the assistance of provided equipment.
- Following a pre-determined delivery and collection schedule to ensure timely service.
- Providing excellent customer service by interacting professionally and courteously with recipients.
- Maintaining accurate records of deliveries and collections.
- Adhering to all safety regulations and procedures.
- Valid 7.5T (C1) licence, DQC, and CPC accreditation.
- Minimum of 12 months experience as a delivery driver in a similar role.
- Strong understanding of the importance of customer satisfaction.
- Ability to meet deadlines, adapt to changing circumstances, and consistently exceed expectations.
- Excellent communication and interpersonal skills.
- Physical capability to lift, load, and carry parcels as required.
We offer a comprehensive benefits package designed to support our employees' well-being and career development. This includes:
- Holiday trading scheme for flexible time off.
- Enhanced maternity and paternity benefits.
- Free life assurance of 4x salary upon enrollment in the pension plan.
- On-site health kiosks and Vitality at Work programs to promote health and wellness.
- Complimentary parking facilities for your convenience.
- Discounts at various retailers, including supermarkets.
- Special milestone days off for personal celebrations.
- Free eye tests and eyewear assistance for screen users.
We are committed to providing a supportive and rewarding work environment where you can grow your skills and contribute to our success.