Operational Support Manager

11 hours ago


Stevenage, Hertfordshire, United Kingdom East and North Herts NHS Trust Full time

About the Role

We are seeking an experienced Operational Support Manager to lead our Medical Rostering Team for Unplanned Care. As a key member of our team, you will be responsible for the day-to-day operational role of the Medical Rostering Team and report directly to the Operational Service Manager.

Key Responsibilities

  • Lead the Medical Rostering Team, consisting of ED Rota Coordinator and Junior Doctor Rota Coordinator
  • Drive the operational performance of the team through key performance indicators and production of weekly and monthly dashboards, NHSI reports, validation and authorisation of invoices
  • Stay up-to-date with developments in rostering and temporary staffing systems and the political landscape in relation to expectations regarding the use of systems and the deployment of Temporary Staff from NHS Employers and NHS Improvement Levels of Attainment
  • Ensure that systems are being fully utilised to provide safe and efficient staffing cover across the organisation

About Us

East and North Herts NHS Trust is a leading provider of healthcare services in the region. We are proud of our range of general and specialist services and our 6,000 dedicated staff ensure our patients receive the best care. Our ability to be flexible and innovative in the way we work and deliver our services has never been more important than it is now.

We run four hospitals: The Lister Hospital, Stevenage; New Queen Elizabeth II, Welwyn Garden City; Hertford County, Hertford; and Mount Vernon Cancer Centre (MVCC). We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients.

What We Offer

  • A competitive salary and benefits package
  • A supportive and collaborative work environment
  • Opportunities for professional development and growth
  • A commitment to work-life balance and flexible working arrangements

How to Apply

If you are a motivated and experienced Operational Support Manager looking for a new challenge, please submit your application, including your CV and a covering letter, to [insert contact information]. We look forward to hearing from you.



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