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Food and Beverage Service Associate

2 months ago

Newport, Newport, United Kingdom Aimbridge Hospitality Full time
About Aimbridge Hospitality

Aimbridge Hospitality EMEA is a leading hospitality company that oversees a portfolio of over 1,600 hotels and resorts worldwide. We partner with top brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels, to deliver exceptional guest experiences.

Job Summary

We are seeking a highly motivated and customer-focused Food and Beverage Assistant to join our team at Mercure Newport. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, working closely with your colleagues to ensure seamless service delivery, and contributing to a positive and inclusive work environment.

Key Responsibilities
  • Welcome and serve guests with a friendly smile and exceptional service
  • Work collaboratively with the team to ensure smooth and efficient service delivery
  • Provide excellent communication and customer service skills to ensure guest satisfaction
  • Participate in ongoing training and development to enhance skills and knowledge
  • Contribute to a positive and inclusive work environment
What We Offer
  • Competitive starting salary above national minimum wage
  • Minimum of 30 days holiday
  • Staff meals on duty
  • Flexible working opportunities
  • Access to a suite of benefits, including hotel discounts, wagestream, and employee assistance program
Requirements

To be successful in this role, you will need to be passionate about providing exceptional guest experiences, have excellent communication and customer service skills, and be able to work collaboratively as part of a team. Previous experience in hospitality is desirable, but not essential.