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ICT Technical Support Specialist

2 months ago

Leeds, Leeds, United Kingdom Interface Recruitment UK Full time
Job Title: ICT Technical Support Assistant

We are seeking a highly organized and skilled ICT Technical Support Assistant to join our team at Interface Recruitment UK.

Job Summary:

The successful candidate will provide technical support and maintenance services to our head office systems, ensuring seamless operation and high service levels. This role involves a mix of IT-related and facilities-related tasks, requiring a strong understanding of IT hardware, technology systems, and their management.

Key Responsibilities:

  1. Support and maintain head office systems, including procurement of IT-related hardware and software.
  2. Liaise with outsourced service providers to ensure ongoing service levels are maintained to ITIL standards.
  3. Configure and test Tablet PCs and software.
  4. Prioritize and deal with end-user support requests.
  5. Manage asset logging and maintenance.
  6. Ensure head office is operational and maintain facilities-related tasks.

Requirements:

We are looking for an individual with exceptional organizational and personal skills from a general IT background. The ideal candidate will have a strong understanding of IT systems and be able to work effectively in a fast-paced environment.

What We Offer:

This is an exciting opportunity to join a dynamic team and contribute to the success of our organization. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.