Deputy Store Operations Manager
2 months ago
Job Summary:
Lidl is seeking a highly skilled and motivated Deputy Store Manager to join our team. As a Deputy Store Manager, you will play a key role in ensuring the smooth operation of our store, providing exceptional customer service, and leading a team of dedicated colleagues.
Key Responsibilities:
- Manage the store in the absence of the Store Manager, taking ownership of the store and leading by example to support colleagues.
- Monitor and manage cash processes, stock integrity, and other key performance indicators (KPIs) to ensure the store is running efficiently.
- Provide excellent customer service, responding to customer queries and concerns in a friendly and professional manner.
- Develop and maintain strong relationships with colleagues, providing guidance, support, and feedback to ensure the team is working effectively.
- Manage and maintain accurate records, reports, and data to inform business decisions and drive store performance.
- Collaborate with the Store Manager and other colleagues to achieve business objectives, share best practices, and drive continuous improvement.
- Stay up-to-date with company policies, procedures, and initiatives, applying this knowledge to drive store performance and achieve business goals.
What We Offer:
- A competitive salary based on equal opportunity and pay structures.
- A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, pension scheme, and ongoing training.
- Enhanced family leave and a supportive work environment that promotes work-life balance.
- Opportunities for career development and progression within the company.
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