Room Attendant

2 weeks ago


Central London, United Kingdom Broadwick Soho Full time
About Us

Broadwick Soho is a luxurious hotel and restaurant in the heart of Soho, committed to delivering exceptional service and creating a warm and welcoming environment for our guests.

Job Summary

We are seeking a highly skilled and experienced Room Attendant to join our team. As a Room Attendant, you will be responsible for ensuring the highest standards of cleanliness, product presentation, and customer care in all guest rooms and public areas.

Key Responsibilities
  • Consistently achieve high standards of cleanliness and product presentation in guest rooms and public areas
  • Provide exceptional customer service to guests, responding to their needs and requests in a timely and professional manner
  • Work collaboratively with other departments to ensure seamless and memorable guest experiences
  • Be flexible and adaptable, with the ability to multitask and prioritize effectively
  • Participate in ongoing training and development to enhance skills and knowledge
Requirements
  • Experience in a luxury hotel or restaurant environment
  • Exceptional organizational skills and attention to detail
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Flexibility to work a variety of shifts, including evenings and weekends
What We Offer
  • Inclusion in the Tronc scheme, including room and F&B service charge
  • 30 days holiday, inclusive of bank holidays, increasing with length of service
  • Pension scheme, season ticket travel loan, cycle-to-work scheme
  • Great food and drink during shifts
  • Designer outfits and uniforms
  • Support from Employee Assistance Programme and well-being initiatives
  • Great incentives, including refer-a-friend bonus

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