Customer Service Representative

4 weeks ago


Widnes, Halton, United Kingdom Beauparc Full time
Customer Service Coordinator

We are seeking a highly motivated and professional Customer Service Coordinator to join our dynamic team at Beauparc. As a key member of our Service Hub, you will be responsible for delivering exceptional customer service to our commercial and domestic customers.

Key Responsibilities:
  • Provide clear and concise telephone support to customers, responding to their queries and resolving issues in a timely and professional manner.
  • Process online orders, including those received by email, with accuracy and attention to detail.
  • Work closely with our Traffic Planners and Operations Team to ensure seamless service delivery.
  • Contribute to a positive and productive team environment, prioritizing tasks and working collaboratively to achieve goals.
  • Perform various administrative tasks, including data entry and record-keeping, to support the efficient operation of the Service Hub.
Requirements:
  • A confident and professional telephone manner, with excellent communication skills, both verbal and written.
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction and service delivery.
  • Enthusiasm and a positive attitude, with a willingness to learn and adapt to new situations.
  • Basic computer skills, including proficiency in Microsoft Office and other relevant software applications.

Beauparc is a leading waste management company, committed to delivering exceptional customer service and sustainable practices. As a Customer Service Coordinator, you will play a vital role in helping us achieve our goals and make a positive impact on our customers and the environment.



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