Customer Service Representative

2 days ago


Henley on Thames, Oxfordshire, United Kingdom Talent Sure Recruitment Limited Full time
Garden Centre Retail Assistant Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Garden Centre Retail Assistant. As a key member of our team, you will be responsible for providing exceptional customer service, operating the till, and assisting with various retail tasks.

Key Responsibilities:
  • Customer Service: Provide outstanding customer service, responding to customer inquiries, and resolving any issues in a professional and courteous manner.
  • Till Operations: Operate the till, process transactions, and maintain accurate records.
  • Assisting Customers: Assist customers with carrying items to their vehicles, answering questions, and providing product information.
  • Stock Management: Assist with stock replenishment, stock taking, and maintaining a high standard of presentation.
  • General Duties: Perform various general duties, including cleaning, merchandising, and maintaining a safe and secure working environment.
Requirements:
  • Previous Experience: Previous customer service experience is essential, with a proven track record of providing excellent customer service.
  • Physical Ability: Must be fit and capable of manual work, including bending and lifting.
  • Communication Skills: Excellent communication and customer service skills, with the ability to build strong relationships with customers, colleagues, and suppliers.
  • IT Literacy: Basic level of IT literacy, with the ability to use various software systems and tools.
  • Organisation: Highly organised, with a strong attention to detail and accuracy.
  • Initiative: Ability to work on own initiative, with a proactive approach to problem-solving.

This is an exciting opportunity to join a reputable family-run garden centre, with a focus on providing exceptional customer service and contributing to the growth and success of the business.



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