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Department Head

2 months ago

Buckhurst Hill, Essex, United Kingdom B&Q Full time
About the Role

We are seeking a highly motivated and experienced Department Manager to join our team at B&Q Sydenham.

Key Responsibilities:

  • Lead by example to build an inclusive culture for colleagues and customers.
  • Coach and train the team to recommend the right finance, products, and installation options to fulfill customer projects.
  • Manage people well every day and role model great customer service to support personal growth and development.
  • Oversee the recruitment and induction of installers to ensure the best level of service for customers.

Requirements:

  • A natural leader who can motivate and support a team in a fast-paced and constantly changing sales environment.
  • A sharp commercial mind with plenty of customer service experience and the ability to promote products, services, and installation options.
  • Flexibility to work on a rota that includes weekends, evenings, and bank holidays.

What's in it for me?

  • A competitive salary and a range of benefits, including an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and more.
  • Access to a range of networks that represent colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.