Duty Manager

5 days ago

Birkenhead, Wirral, United Kingdom whitbread Full time

We're seeking a skilled Duty Manager to lead our team at Wirral (Childer Thornton) Premier Inn. As a key member of our hospitality team, you'll be responsible for ensuring exceptional guest experiences and maintaining the highest standards of service.

Key Responsibilities:

  • Manage a winning partnership between our leadership and housekeeping teams to deliver a welcoming, safe, and brilliant hotel experience.
  • Develop and implement strategies to drive customer satisfaction and loyalty.
  • Lead by example, demonstrating a passion for delivering exceptional service and a commitment to excellence.
  • Collaborate with colleagues to achieve business objectives and drive sales growth.
  • Ensure compliance with company policies and procedures, maintaining a safe and healthy work environment.

What We Offer:

  • A competitive salary and benefits package, including a Whitbread Benefits card offering up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
  • A comprehensive training and development program, including a clear career path within our business.
  • A supportive and inclusive work environment, valuing diversity and promoting equal opportunities.
  • A range of discounts and perks, including a complimentary Premier Inn breakfast for 2 when you join us.

About Us:

Whitbread is the UK's leading hospitality business, dedicated to delivering exceptional experiences for our guests and colleagues alike. We're committed to being an inclusive organisation, welcoming applications from diverse backgrounds and perspectives.

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