Healthcare Clinic Administrator

1 month ago


Macclesfield, Cheshire East, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

Job Overview

Clinic Administrator: Dermatology Department

We are seeking a dedicated Clinic Administrator to join our dynamic Dermatology Department. This role is integral to ensuring the smooth operation of our clinics and will involve working closely with a collaborative team.

Key Responsibilities

The primary responsibilities include:

Assessing clinic appointment utilization. Overseeing clinic scheduling and templates. Handling urgent patient referrals. Monitoring administrative escalations and issues. Responding to appointment inquiries. Scheduling new and follow-up appointments. Coordinating clinic operations and patient waitlists. Inputting and managing data accurately.

The ideal candidate will possess:

Strong organizational, communication, and interpersonal skills. A team-oriented mindset. The ability to perform under pressure and meet tight deadlines. Exceptional attention to detail and accuracy to maintain high service standards. A commitment to working Monday through Friday.

About Us

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) is dedicated to delivering high-quality, safe healthcare services to the community. With a workforce of nearly 5,000 staff members and a range of services, we are committed to ensuring the well-being of our patients and staff alike.

Our Trust has been recognized for its commitment to safety and staff welfare, particularly during challenging times. We believe that by supporting our employees, we can provide the best possible care to our patients.

Job Duties

The successful candidate will provide a comprehensive administrative support service to the department, ensuring that all operations run efficiently. Key tasks include managing patient bookings, maintaining accurate records, and collaborating with various teams to enhance service delivery.

Required Skills and Qualifications

Essential:

Proficiency in Microsoft Office applications. Understanding of confidentiality requirements as per data protection regulations.

Desirable:

Familiarity with medical terminology. Advanced computer skills.

Skills:

Essential:

Excellent verbal and written communication abilities. Capability to prioritize tasks and work independently.

Desirable:

Knowledge of health records management and appointment systems.

Physical Requirements:

Essential:

Consistent attendance and reliability.

Desirable:

Flexibility to perform a variety of duties as outlined in the job description.

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