Accommodation Office Team Leader

4 weeks ago


Maidstone, Kent, United Kingdom Card Factory Full time

Location: Maidstone Week Street

Contracted Hours Available: 9

We are passionate about celebrating our customers' life moments and are now looking for a Team Leader to help us fulfill this passion.

Key Responsibilities:
  1. Support your Store Manager in their goals to deliver commercial growth and excellence in service.
  2. Develop a team culture that puts the customer at the heart of everything we do, driving customer satisfaction and loyalty.
  3. Lead the way for our store teams in the absence of the Store Manager, ensuring seamless operations and high standards.
  4. Deliver great standards and exceptional service every day, exceeding customer expectations.
Skills and Qualities:
  1. Passionate about celebrating our customers' life moments and delivering exceptional customer experiences.
  2. Customer centric with a passion for driving excellence in service, quality, and customer satisfaction.
  3. Demonstrate good leadership skills, with the ability to motivate and inspire teams.
  4. Positive, forward-thinking approach, with a focus on innovation and continuous improvement.
  5. Comfortable reviewing store performance data and making informed decisions.
  6. Commercially minded, with a focus on driving sales growth and profitability.
  7. Engaging and enthusiastic team player, with excellent communication and interpersonal skills.


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