Experienced Casino Dealer

1 month ago

London, Greater London, United Kingdom Grosvenor Casinos Full time
Job Title: Experienced Casino Dealer

About the Role

Grosvenor Casinos is seeking an experienced dealer to join our team at The Barracuda. As a dealer, you will be responsible for providing exceptional customer service and ensuring a smooth gaming experience for our patrons.

You will be working in a fast-paced environment, interacting with customers, and following guidance from the CADS and gaming supervisor to meet table demand and deliver fantastic service on the gaming floor.



Key Responsibilities

As an experienced dealer, you will:

  • Provide a warm welcome and assist customers in gaming
  • Understand the games, payouts, and identify high-value members
  • Connect with first-time customers, explaining how the games are run
  • Follow guidance from the CADS and gaming supervisor to meet table demand and deliver exceptional service
  • Be aware of and prioritize safer gambling, looking out for signs of problem gambling and informing a manager

You will also receive a number of benefits, including a 1000 joining incentive*, a share of uncapped tips, premium pay allowance after midnight, and 50% off food and soft drinks across all Grosvenor and Mecca venues.

The joining incentive is paid out in two installments of 500 after 6 months and 12 months (Terms and conditions apply).



What We Offer

As a valued team member, you'll enjoy a range of benefits, including:

  • A 1000 joining incentive*
  • A share of uncapped tips
  • Premium pay allowance after midnight
  • 50% off food and soft drinks across all Grosvenor and Mecca venues

We're committed to creating a positive and inclusive work environment, where you can thrive and grow with our company.



How to Apply

If you're passionate about delivering exceptional customer service and have a strong background in gaming, we'd love to hear from you. Please submit your application, and we'll be in touch to discuss the next steps.

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