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Housing Support Specialist

4 weeks ago

Walsall, Walsall, United Kingdom GreenSquareAccord Full time
Job Title: Tenancy Enablement Officer

Contract Type: Maternity Cover - Fixed until 16/05/2025

Hourly Rate: £12.52 per hour - 20 hours

Job Summary:

We are seeking a skilled and compassionate Tenancy Enablement Officer to join our team at GreenSquareAccord. As a key member of our housing management team, you will play a vital role in providing an intensive housing management service to adults with low-level mental health issues.

Key Responsibilities:

  • Process referrals, conduct housing assessments, and make recommendations for accommodation needs.
  • Liaise with professionals, relatives, and care and support staff to monitor tenants' wellbeing and refer to appropriate agencies when necessary.
  • Collect rent and manage current and former tenant arrears in a timely manner.
  • Ensure the safety and security of the housing scheme.
  • Conduct effective new client inductions, assist with HB and UC claims, and ensure correct benefits are in place for clients.

Requirements:

We are looking for a flexible and adaptable individual with superb communication skills. The ideal candidate will have experience supporting vulnerable people in a housing or community setting.

What We Offer:

In recognition of our colleagues' hard work, we offer a fantastic benefits package, including annual holiday entitlement, a defined contribution pension scheme, trust-based flexible working, and a Confidential Employee Assistance Programme (EAP).