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Technical Support Specialist

2 months ago

Cobham, Surrey, United Kingdom Hexagon AB Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at Hexagon AB. As a key member of our technical support team, you will provide specialized technical support to customers, helping them understand and effectively use our software solutions.

Key Responsibilities
  1. Provide technical assistance to software users, resolving doubts and usage issues.
  2. Conduct on-site visits to customers to present software capabilities and explore potential applications.
  3. Deliver demonstrations and proofs of concept (POCs) for simulation solutions, showcasing their effectiveness and applicability in manufacturing processes.
  4. Develop and deliver training sessions for new software users, ensuring they have the necessary skills to utilize our solutions effectively.
  5. Stay up-to-date with the latest simulation software technologies, including welding, mechanical forming, cutting, and heat treatments.
Requirements
  1. University degree in engineering, business administration, technology, or a related field.
  2. Proven knowledge in mechanical/multibody software and vehicle dynamics (Msc Adams or similar).
  3. Desirable expertise in acoustics (Actran tool or similar), artificial intelligence (Odyssee tool or similar), and transmission system (Remax tool).