General Manager Trainee

21 hours ago


Surrey, United Kingdom South East Full time
About the Role

We are seeking a highly motivated and ambitious individual to join our team as a General Manager in Training. As a key member of our management team, you will play a vital role in the success of our Tenpin centres in the South East region.

As a General Manager in Training, you will undergo a comprehensive 12-week training program, which will equip you with the skills and knowledge necessary to excel in this role. You will have the opportunity to work across various sites, gaining valuable experience and insights into the operations of our centres.

Key Responsibilities
  • Assist in the management of a Tenpin centre, ensuring exceptional customer service and a safe, enjoyable experience for all guests.
  • Develop and implement effective strategies to drive sales growth, improve customer satisfaction, and enhance operational efficiency.
  • Lead and motivate a team of staff, providing guidance, support, and coaching to ensure they have the skills and confidence to succeed.
  • Monitor and control centre budgets, ensuring financial targets are met and exceeded.
  • Collaborate with other departments to achieve business objectives and drive continuous improvement.
Requirements
  • Previous experience as an Assistant or Deputy Manager in the hospitality or leisure industry.
  • Full of determination, enthusiasm, and patience.
  • Fully flexible and highly adaptable to change.
  • To be able to drive and have access to your own vehicle.
What We Offer
  • Industry-leading bonus scheme.
  • Enhanced holiday entitlement – 33 days per annum (inclusive of Bank Holidays).
  • Enhanced Maternity, Paternity, Adoption leave.
  • Tenpin Treats – Retailer discounts, Smart Tech, and Best Doctors.
  • Free Bowling for family & friends.
  • Free Food.
  • Medicash Health Care Cash Back Scheme.
  • Employee Assistance Programme.
  • Free counselling.
  • Life assurance – 4 x annual salary.
  • A day off for your birthday.
  • Long Service Awards.


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