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Team Leader

2 months ago

Saint Neots, Cambridgeshire, United Kingdom Card Factory Full time
{"title": "Team Leader", "content": "

Job Overview

Card Factory is seeking a Team Leader to support our Store Manager in driving commercial growth and developing a team culture of customer excellence.

Key Responsibilities

  • Support the Store Manager in achieving commercial goals and developing a customer-centric team culture.
  • Lead the store team in the absence of the Store Manager, ensuring great standards and exceptional customer service.
  • Review store performance data and provide insights to inform business decisions.
  • Develop and implement strategies to drive sales growth and improve customer experience.

About Us

Card Factory is the UK's leading specialist retailer of greeting cards, gifts, and dressings. We're passionate about celebrating our customers' life moments and are committed to delivering exceptional customer service.

What We Offer

  • 25% colleague discount in-store and online.
  • Save As You Earn scheme.
  • Financial Wellbeing Support, Financial Education Tools, and Salary Advance.
  • Seasonal incentive schemes.
  • Retail Management Apprenticeship Programmes with local providers.
  • Discounted mobile phone contracts.
  • Discounts across 100's of UK retailers.
  • Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing.
  • Enhanced Family leave.
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