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Bar Staff

2 months ago

Warrington, Warrington, United Kingdom Greene King Full time

About Us

Pub & Grill is a leading hospitality company that combines the warmth of a traditional pub with the quality and style of a restaurant. We're passionate about delivering exceptional customer experiences and creating unforgettable moments for our guests.

Job Summary

We're seeking a skilled and enthusiastic Bar & Waiting Staff member to join our team. As a key member of our front-of-house team, you'll be responsible for providing outstanding customer service, ensuring a warm and welcoming atmosphere, and contributing to the overall success of our business.

Key Responsibilities

  • Customer Service
    • Provide exceptional customer service, ensuring every guest feels valued and cared for.
    • Respond to customer inquiries and resolve any issues promptly and professionally.
  • Food and Beverage Service
    • Prepare and serve food and beverages to the highest standards, ensuring accuracy and attention to detail.
    • Upsell and recommend menu items to enhance the customer experience.
  • Teamwork and Communication
    • Collaborate with colleagues to ensure seamless service delivery and maintain a positive team environment.
    • Communicate effectively with colleagues, management, and customers to ensure a smooth and efficient service.
  • Adaptability and Flexibility
    • Be flexible and adaptable in a fast-paced environment, responding to changing circumstances and priorities.
    • Contribute to the overall success of the business by being proactive and taking initiative when needed.

Requirements

  • Customer Service Skills
    • Excellent communication and interpersonal skills.
    • Ability to work effectively in a team environment.
  • Food and Beverage Knowledge
    • Familiarity with food and beverage preparation and service standards.
    • Knowledge of menu items, ingredients, and allergens.
  • Adaptability and Flexibility
    • Ability to work in a fast-paced environment and adapt to changing circumstances.
    • Flexibility to work varied shifts, including evenings and weekends.

What We Offer

  • Competitive Salary and Benefits
    • A competitive salary and benefits package, including pension contributions.
  • Training and Development
    • Opportunities for training and development to enhance your skills and career progression.
  • Discounts and Perks
    • Discounts on food and beverages, as well as other perks and benefits.