We are seeking a seasoned professional to lead our Test Installation & Service team as a Test Installation & Service Manager. As a key member of our team, you will oversee the daily operations of the TI&S team by assigning tasks, defining responsibilities, and monitoring progress.

Additionally, you will be responsible for developing and upholding the TI&S schedule to ensure all commitments are fulfilled, involving the management of the engineering team, their equipment, and resources both within our facilities and at customer locations worldwide.

To be considered, you should possess previous experience in a relevant installation or service engineer/manager role, possess excellent communication and customer service skills, and be willing to travel internationally.

Key Responsibilities:

• Embrace a flexible approach to adapt to evolving requirements, and proactively manage future workloads by ensuring adequate resources, equipment, and staffing.
• Foster the development of the test team through ongoing training and hands-on experience, maintaining competency records to enable appropriate task allocation.
• Serve as the primary contact for customers and potential clients, offering advice and solutions, which may include out-of-hours support.
• Provide precise cost estimates for projects, generate and document quotations, and oversee orders to drive business growth.
• Ensure meticulous records are kept for testing and service work, adhering to company standards and produced in a timely fashion.

Requirements:

• Previous experience in a relevant installation or service engineer/manager role.
• Excellent communication and customer service skills.
• Ability to travel internationally.

Benefits:

• 25 Days holiday + banks.
• Company pension.
• Cycle to work scheme.
• Free on-site parking.
• Referral programme.
• Sick pay.