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Manchester, United Kingdom ITV Full timeJob Title: Oracle Fusion Service Lead - HR & PayrollJob Summary:We are seeking an experienced Oracle Fusion Service Lead to join our team at ITV. As a key member of our HR and Payroll team, you will be responsible for managing the day-to-day service delivery of our Oracle Fusion HCM applications, ensuring seamless integration with our on-premise and...
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Manchester, United Kingdom ITV Full timeJob Title: Oracle Fusion Service Lead - HR & PayrollJob Summary:We are seeking an experienced Oracle Fusion Service Lead to join our team at ITV. As a key member of our HR and Payroll team, you will be responsible for managing the day-to-day service delivery of our Oracle Fusion HCM applications, ensuring seamless integration with our legacy systems and...
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Oracle Fusion Service Lead
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Manchester, United Kingdom ITV Full timeJob Title: Oracle Fusion Service Lead - HR & PayrollJob Summary:We are seeking an experienced Oracle Fusion Service Lead to join our team at ITV. As a key member of our HR and Payroll team, you will be responsible for managing the day-to-day service delivery of our Oracle Fusion HCM applications, ensuring seamless integration with our legacy systems and...
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Oracle Fusion Service Lead
4 weeks ago
Manchester, United Kingdom ITV Full timeJob Title: Oracle Fusion Service Lead - HR & PayrollJob Summary:We are seeking an experienced Oracle Fusion Service Lead to join our team at ITV. As a key member of our HR and Payroll team, you will be responsible for managing the day-to-day service delivery of our Oracle Fusion HCM applications, ensuring seamless integration with our legacy systems and...
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Oracle Fusion Service Lead
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Manchester, United Kingdom ITV Full timeJob Title: Oracle Fusion Service Lead - HR & PayrollJob Summary:We are seeking an experienced Oracle Fusion Service Lead to join our team at ITV. As a key member of our HR and Payroll team, you will be responsible for managing the day-to-day service delivery of our Oracle Fusion HCM applications, ensuring seamless integration with our legacy systems and...
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Oracle Fusion Service Lead
3 weeks ago
Manchester, United Kingdom ITV Full timeJob Title: Oracle Fusion Service Lead - HR & PayrollJob Summary:We are seeking an experienced Oracle Fusion Service Lead to join our team at ITV. As a key member of our HR and Payroll team, you will be responsible for managing the day-to-day service delivery of our Oracle Fusion HCM applications, ensuring seamless integration with our legacy systems and...
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Oracle Fusion Service Lead
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Manchester, United Kingdom ITV Full timeJob Title: Oracle Fusion Service Lead - HR & PayrollJob Summary:We are seeking an experienced Oracle Fusion Service Lead to manage the delivery of HR and Payroll services to ITV. The successful candidate will have a deep understanding of Oracle Fusion HCM and Payroll, as well as experience in managing teams and vendor relationships.Key Responsibilities:Lead...
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Oracle Fusion Service Lead
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Manchester, United Kingdom ITV Full timeJob Title: Oracle Fusion Service Lead - HR & PayrollJob Summary:We are seeking an experienced Oracle Fusion Service Lead to join our team at ITV. As a key member of our Technology department, you will be responsible for managing the day-to-day service delivery of our Oracle Fusion HCM applications, ensuring seamless integration with our HR and payroll...
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Oracle Fusion Service Lead
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Manchester, United Kingdom ITV Full timeJob Title: Oracle Fusion Service Lead - HR & PayrollJob Summary:We are seeking an experienced Oracle Fusion Service Lead to join our team at ITV. As a key member of our Technology department, you will be responsible for managing the day-to-day service delivery of our Oracle Fusion HCM applications, ensuring seamless integration with our HR and payroll...
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Manchester, United Kingdom ITV Full timeJob Title: Oracle Fusion Service Lead - HR & Payroll SpecialistJob Summary:We are seeking an experienced Oracle Fusion Service Lead to manage the day-to-day service delivery of the Oracle Fusion HCM applications, alongside on-premise and other Cloud HR application services. The successful candidate will lead a team that is fully versed in the SaaS and legacy...
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Oracle Fusion Service Lead
1 month ago
Manchester, United Kingdom ITV Full timeJob Title: Oracle Fusion Service Lead - HR & PayrollJob Summary:We are seeking an experienced Oracle Fusion Service Lead to join our team at ITV. As a key member of our Technology department, you will be responsible for managing the day-to-day service delivery of our Oracle Fusion HCM applications, ensuring seamless integration with our HR and payroll...
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Oracle Fusion Service Lead
1 month ago
Manchester, United Kingdom ITV Full timeJob Title: Oracle Fusion Service Lead - HR & PayrollJob Summary:We are seeking an experienced Oracle Fusion Service Lead to join our team at ITV. As a key member of our Technology department, you will be responsible for managing the day-to-day service delivery of our Oracle Fusion HCM applications, ensuring seamless integration with our HR and payroll...
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Oracle Fusion Service Lead
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Manchester, United Kingdom ITV Full timeJob Title: Oracle Fusion Service Lead - HR & PayrollJob Summary:We are seeking an experienced Oracle Fusion Service Lead to join our team at ITV. As a key member of our Technology department, you will be responsible for managing the day-to-day service delivery of our Oracle Fusion HCM applications, ensuring seamless integration with our HR and payroll...
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Oracle Fusion Service Lead
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Manchester, United Kingdom ITV Full timeJob Title: Oracle Fusion Service Lead - HR & PayrollJob Summary:We are seeking an experienced Oracle Fusion Service Lead to join our team at ITV. As a key member of our Technology department, you will be responsible for managing the day-to-day service delivery of our Oracle Fusion HCM applications, ensuring seamless integration with our HR and payroll...
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Oracle Fusion Service Lead
1 week ago
Manchester, United Kingdom ITV Full timeAbout the RoleWe are seeking a skilled Service Lead to manage our Oracle Fusion HCM and HR services, ensuring they meet ITV's business requirements and integrate seamlessly into our wider landscape.Key ResponsibilitiesLead day-to-day service delivery of Oracle Fusion HCM applications and other Cloud HR services.Develop and manage a team that supports hybrid...
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Oracle Fusion Service Lead
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Manchester, United Kingdom ITV Full timeITV Technology Service Lead for HR and PayrollJob SummaryWe are seeking a highly skilled Service Lead to manage the delivery of Oracle Fusion HCM and other associated HR and payroll services at ITV. The successful candidate will be responsible for leading a small team, supported by 3rd party resources, to ensure that these services meet the business...
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Oracle Fusion Service Lead
2 weeks ago
Manchester, United Kingdom ITV Full timeTransform ITV's HR and Payroll LandscapeAs a Service Lead for HR and Payroll, you will play a critical role in shaping the future of ITV's HR and Payroll services.Key Responsibilities:Lead the day-to-day service delivery of Oracle Fusion HCM applications, ensuring seamless integration with other HR and payroll services.Develop and manage a team of experts...
Oracle Fusion Service Lead
2 months ago
We are seeking an experienced Service Lead to manage the delivery of Oracle Fusion HCM and Payroll services at ITV. The successful candidate will be responsible for leading a small team, supported by 3rd party resources, to ensure that the Oracle Fusion HCM and other associated HR and payroll services meet the business requirements and integrate into the wider ITV landscape.
Key Responsibilities- Lead the day-to-day service delivery of the Oracle Fusion HCM applications, including on-premise and cloud HR application services.
- Develop and manage a team that is fully versed in the SaaS and legacy systems deployed at ITV, operating under a process-driven support and development operating model.
- Ensure IT standards and IT General Controls are observed, and any exceptions or risks are recorded and monitored as part of ongoing audit cycle requirements.
- Provide strong people leadership to the team, modelling ITV values and behaviours, and ensuring the team has opportunities to grow and develop.
- Work in partnership with business Global Process Owners and the technology team to ensure user experience is at the heart of the service delivery.
- Provide technical architecture and design leadership to the team, ensuring alignment with overall Group Tech and ITV design principles and design assurance governance.
- Triage and prioritise incoming support tickets, ensuring they are assigned to the correct resolver group, and provide deep understanding of how the Oracle Fusion HCM application configuration and integrations support ITV's HR and Payroll processes.
- Develop and maintain operational processes/documentation required to manage the service, monitor performance and risk, and react quickly to rectify issues.
- Manage supplier relationships, working closely with ITV procurement and SIAM teams, monitoring performance against defined Key Performance Indicators and SLAs, and actioning contract renewals.
- Knowledge and experience supporting hybrid application landscapes with complex system integrations.
- Deep understanding of core IT service management, HR and payroll processes, and documentation.
- Ability to manage a team focused on process, CSI, innovation, and user-focused delivery of first-class support.
- Prior Finops experience, managing subscriptions and associated budgets, supplier contracts.
- Adept at resolving issues in collaboration with senior stakeholders.
- Proactive in researching, discussing, and implementing creative solutions to complex problems.
- ITIL certification.
- Oracle Fusion HCM & Payroll Certification.
ITV is a leading media company that produces and broadcasts a wide range of content, including TV shows, films, and digital media. We are committed to delivering high-quality services to our customers and are seeking an experienced Service Lead to join our team.