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Gas Service and Repair Specialist

2 months ago

Abingdon, Oxfordshire, United Kingdom Rock managed services Full time
Job Title: Service and Repair Gas Engineer

Location: Central and South Oxford

Salary: Base salary of £43,733

Job Type: Permanent


Job Overview:

We are seeking a highly motivated and skilled Service and Repair Gas Engineer to join our dynamic team. This role involves working in your local area, providing top-notch service to our valued customers. If you thrive in a field-based role and enjoy problem-solving, this is the perfect opportunity for you.


Key Responsibilities:
  1. Conducting maintenance and repair services on a variety of equipment in customers' homes.
  2. Utilising state-of-the-art fault-finding equipment to diagnose issues effectively.
  3. Upselling and fitting additional products as required to enhance the customer experience.
  4. Managing your work schedule efficiently to cover 6-8 jobs per day within your local area.
  5. Providing exceptional customer service and maintaining a professional image in all interactions.


Induction and Training:

Induction:

8 days of classroom-based training.

First Day:

Arrange your own transport; travel expenses will be reimbursed (keep receipts).

Support and Monitoring (S&M):

Ongoing support and monitoring for the first 2-3 weeks to ensure you are comfortable and proficient in your role as a Gas Engineer.


Perks and Benefits:

Base Salary:

£43,733 per annum.

Location Allowance (LWA):

Up to £6,000, dependent on area.

Bonus Scheme:

Uncapped earnings potential through our quarterly bonus scheme. Average earnings are around £54,000, with higher potential for those who excel in upselling and additional product fitting.


Work Schedule:

40-hour working week, spread over 5 days. Shifts can start as early as 7am and end as late as 8pm, with weekends considered core working hours. Shift patterns are provided 6 weeks in advance with an option to input shift preferences.


Overtime (OT):

Paid at time and a half.


Annual Leave:

33 days, including bank holidays.


Company Discounts:

Available on various products and services.


Pension Scheme:

Generous contributions from the company.


Private Healthcare:

Comprehensive coverage.


Equipment Provided:

Van (business use only), stock, fuel card, branded uniforms, and access to a national technical helpdesk.


Interested in this role? Apply now and become a part of a company that values dedication, skill, and exceptional customer service.