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Service Delivery Director

2 months ago


Baldock, Hertfordshire, United Kingdom Nouvita Full time
About the Role

A compelling opportunity awaits an experienced professional in Social Work, Occupational Therapy, or Nursing. If you possess exceptional clinical skills and enjoy leading and motivating others, this could be the ideal position for you. As Service Lead, you will take on full clinical and operational oversight of our hospital's units, delivering exemplary care and utilizing your understanding of current legal and administrative protocols related to mentally ill patients.

Joining a cohesive, skilled, and passionate multidisciplinary team, you will lead a talented team of nurses and support workers to ensure the provision of top-tier care that fosters independence, dignity, and meaningful improvement in our patients' lives.

Key Responsibilities:
  • Assuming 24-hour continuous responsibility for the unit, effectively managing resources within allocated parameters.
  • Implementing organizational personnel policies and providing requested statistical data, including sickness and annual leave reports.
  • Coordinating annual leave, maintaining safe staffing levels, and optimizing skill mixes through efficient rota management.
  • Offering decisive leadership by setting clear objectives, delineating staff roles, and fostering a collaborative work environment.
  • Overseeing nursing team activities, delegating tasks equitably, and ensuring adherence to professional codes of conduct.
  • Participating in service planning, commissioning, and formal evaluation processes, and promptly addressing accidents, incidents, and complaints.
  • Maintaining continuous responsibility for the unit and conducting ongoing care assessments, initiating necessary interventions as needed.
  • Managing a ward budget as agreed by senior management.
  • Achieving the most cost-effective planning of rotas.
  • Monitoring delegated budgets and expenditure.
Essential Qualifications/Experience:
  • Registration in Social Work, Occupational Therapy, or Nursing.
  • Background/experience within a mental health setting.
  • Strong leadership capabilities, including coaching, mentoring, and effective communication with both qualified and unqualified staff.

This role presents an opportunity to lead and shape the delivery of psychiatric care, making a tangible difference in the lives of our patients and contributing to the ongoing excellence of Nouvita.