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Lead Area Supervisor

2 months ago

Gretna, Dumfries and Galloway, United Kingdom M&S Full time
Team Manager - Clothing & Home - Store Leadership Role

About the Role

As a Team Manager at M&S, you will play a crucial part in leading our in-store team to deliver exceptional customer service and drive sales growth. Your primary responsibility will be to help our colleagues develop their skills and achieve their full potential, ensuring a positive and productive work environment.

Key Responsibilities

  • Lead and motivate a team of colleagues to achieve sales targets and improve customer satisfaction.
  • Develop and implement strategies to drive commerciality and service standards within the store.
  • Collaborate with other store leaders to achieve business objectives and share best practices.
  • Provide coaching and training to colleagues to enhance their skills and knowledge.
  • Monitor and analyze sales data to inform operational decisions and optimize store performance.
  • Ensure compliance with company policies and procedures, maintaining a safe and healthy work environment.

Benefits and Perks

  • Competitive salary and benefits package, including a generous holiday entitlement and pension scheme.
  • 20% colleague discount across all M&S products and services.
  • Opportunities for career development and progression within the company.
  • Access to a range of employee benefits, including a dedicated wellbeing program and discounts on M&S products.

What We Offer

M&S is committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We strive to create an inclusive and supportive work environment, where colleagues feel valued and empowered to succeed.