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Lead Quality Assurance Operator
3 months ago
Role Overview: As a Lead Quality Assurance Operator, you will play a crucial role in enhancing sales potential by generating high-quality leads in alignment with organizational protocols and compliance standards. Your efforts will be pivotal in achieving defined objectives related to both the volume and caliber of leads.
Key Responsibilities:
- Conduct outbound calls to targeted demographics in a courteous and professional manner, including activities such as cold outreach and database refinement.
- Ensure that performance targets are consistently met and accurately documented.
- Maintain organized schedules and follow up on pending information from clients.
- Implement secure and efficient filing systems to manage sensitive information.
- Assist with inbound sales inquiries generated through third-party opportunities, providing support to outbound sales representatives.
Compensation and Benefits: By joining PIB Insurance Brokers, you will have the opportunity to take charge of your productivity, with the potential to earn additional income through a competitive bonus structure. Our comprehensive benefits package includes:
- Generous holiday allowance with the option to purchase extra days.
- Company pension plan.
- Enhanced parental leave policies.
- A flexible benefits scheme allowing customization of your overall package.
- Access to discounts on various services including technology, entertainment, travel, and more.
- Referral incentives and discounted rates on PIB products.
- A robust employee welfare program, including financial management support, health screenings, and wellness initiatives.
- Discounts on family activities and attractions.
Professional Development: PIB offers a thorough learning and development framework, featuring professional study options and apprenticeships available to all employees, fostering your career growth.
Community Engagement: As part of PIB's Community Trust, you will have the opportunity to engage in fundraising efforts and apply for grants to support your chosen charitable causes.
Environmental Commitment: PIB is dedicated to reducing its carbon footprint through various initiatives, from daily actions taken by employees to the implementation of sustainable practices across our operations.
Work Flexibility: We embrace a flexible working policy, and our management teams are committed to discussing how to accommodate your flexible working needs alongside the requirements of the role.
Diversity and Inclusion: PIB is an equal opportunity employer and does not discriminate based on race, color, gender, religion, disability, age, sexual orientation, or any other legally protected characteristic.
