Legal Talent Success Manager

2 months ago

London, Greater London, United Kingdom Axiom Full time
About Axiom

Axiom is a pioneering legal services provider that connects in-house legal teams with the world's top legal talent. Our innovative approach enables clients to access high-quality legal expertise on demand, while providing lawyers with the flexibility and autonomy they crave.

About the Role

We are seeking a highly motivated and strategic Talent Success Manager to join our Commercial Team in Europe. As a key member of our team, you will be responsible for guiding our legal talent through their Axiom experience, ensuring their skills are matched to exciting client opportunities.

Key Responsibilities
  • Develop and maintain strong relationships with our legal talent, providing guidance and support to ensure their success.
  • Work closely with our Talent Acquisition and Sales teams to identify and engage top legal talent, and present client opportunities to our lawyers.
  • Manage a portfolio of client opportunities, working directly with our Sales team and clients to drive and win deals.
  • Deploy expert knowledge of our legal talent to help shape client needs and identify talent who effectively meets their requirements.
  • Develop compelling recommendations for clients, liaise with our Sales team and the client to ensure the match, and successfully close each engagement in partnership with our Sales team.
  • Build strong relationships with legal talent and manage communications throughout the engagement process, including generating interest in relevant engagement opportunities.
  • Manage client expectations and work with internal cross-functional teams to meet desired end-in-mind results and ensure targets are achieved.
  • Develop a deep understanding of successful client and talent management, and continue to develop sales and talent management skillset to ensure success.
  • Interview and assess candidates in your practice area, alongside our Talent Acquisition team and Axiom Lawyers (where appropriate), and together agreeing on hiring decisions.
  • Partner with our Talent Acquisition team to strategically build your talent bench based on supply and demand trends in your Practice Area(s).
  • Strategically focus on retention of our legal talent, conducting regular check-ins with lawyers and legal professionals to gauge engagement levels, including those who are not currently on client engagements.
  • Provide a single point of contact for our legal talent and work with them to solve issues as they arise.
  • Ensure our legal talent is fully utilized by working with the talent directly and understanding their drivers and definition of a successful Axiom career.
  • Keep current and proactively use information in Axiom systems at all stages of the process, including managing situations when our talent is finishing a client engagement, enabling them to have new opportunities presented to them in advance.
  • Meet key Talent Success metrics to include retention, utilization, win rates, and conversion rate targets.
About You
  • Interest and ability to work a 3-day per week FTC contract.
  • 4+ years of experience within a legal services provider, professional services firm, law firm, recruitment agency, or corporate in-house environment.
  • An interest in the legal industry and the business of law.
  • Strong team player and experience collaborating with other business teams and functions.
  • Highly persuasive verbal communication skills, strong written communication skills.
  • Ability to provide a high-quality experience for our talent, working with them to understand their preferences, and find opportunities that are a strong experience fit.
  • Deep sense of urgency, pace, and drive to ensure matching of our legal talent with the right client opportunities.
  • The ability to effectively assess candidate skills, ability, and interests at interview against the Axiom model and to meet client requirements.
  • Poise, confidence, and maturity to interact with senior-level, highly experienced lawyers and/or clients, and leaders in the Sales and Talent Acquisition teams.
  • Demonstrated ability to coach, mentor, and develop others.
  • Critical thinking and creative problem-solving skills.
  • Highly organized and able to operate in a dynamic, fast-paced environment.
  • Demonstrates Axiom's core values: Irresistible, Fresh, Committed, and Thoughtful.
  • Legally eligible to work in the UK.
  • Legal experience or agency recruitment experience is preferred.

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