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Retail Store Manager
2 months ago
We are seeking a highly motivated and experienced Retail Store Manager to join our team at Dorothy House Hospice. As a Retail Store Manager, you will be responsible for leading a team of sales assistants and volunteers to deliver exceptional customer service and achieve sales targets.
Key Responsibilities- Team Leadership: Lead and motivate a team of sales assistants and volunteers to achieve sales targets and provide exceptional customer service.
- Stock Management: Ensure that the store is well-stocked and merchandise is displayed effectively to maximize sales.
- Customer Service: Provide excellent customer service to ensure customer satisfaction and loyalty.
- Operations: Manage the day-to-day operations of the store, including opening and closing procedures, cash handling, and security.
- Training and Development: Provide training and development opportunities for sales assistants and volunteers to enhance their skills and knowledge.
- Marketing and Promotion: Assist in the development and implementation of marketing and promotional strategies to drive sales and increase brand awareness.
- Financial Management: Manage the store's finances, including budgeting, forecasting, and reporting.
- Experience: Proven experience in a retail management role, with a strong track record of sales growth and customer satisfaction.
- Leadership Skills: Excellent leadership and management skills, with the ability to motivate and inspire a team.
- Communication Skills: Strong communication and interpersonal skills, with the ability to build relationships with customers, colleagues, and stakeholders.
- Business Acumen: Strong business acumen, with the ability to analyze data, identify trends, and make informed decisions.
- Technical Skills: Proficient in retail management software and systems, with the ability to learn new technologies quickly.
- Competitive Salary: A competitive salary and benefits package, including a bonus scheme and pension scheme.
- Opportunities for Growth: Opportunities for career growth and development, with a clear path for progression.
- Collaborative Team: A collaborative and supportive team environment, with a strong focus on teamwork and collaboration.
- Flexible Working: Flexible working arrangements, including part-time and full-time options.
