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Quality Assurance Specialist

2 months ago

London, Greater London, United Kingdom Alcatel Submarine Networks Full time

About Alcatel Submarine Networks

We are a leading provider of submarine telecommunications systems, connecting the world and people through innovative solutions.

Job Purpose

As a Quality Assurance Specialist, you will play a critical role in ensuring the delivery of high-quality products and services to our customers. Your primary responsibilities will include:

  • Representing quality assurance for business NPI programmes, ensuring that deliverables are met for each tollgate.
  • Facilitating business internal and external audit programmes, helping audit finding owners resolve reported issues.
  • Representing quality assurance for all operational issues in production areas.
  • Leading the investigation of root cause analysis and implementing corrective actions.
  • Identifying process improvement opportunities and leading/facilitating solutions to problems identified.

Key Responsibilities

As a Quality Assurance Specialist, you will be responsible for:

  • Identifying gaps in business processes and implementing changes necessary to reflect current practices that comply with internal, customer, or certification requirements.
  • Leading Root Cause Analysis (RCA) investigations using the D methodology, Fishbone/Ishikawa/Ys.
  • Leading FMEA exercises to identify and mitigate potential risks to the business.
  • Performing detailed analysis of manufacturing non-conformance data to identify trends.
  • Providing innovative solutions and suggestions to drive improvements within manufacturing areas.
  • Providing guidance and support to manufacturing teams and quality staff on all aspects relating to quality.
  • Supporting and conducting internal audits, as required, on products and processes.
  • Monitoring and escalating, where necessary, internal product quality issues where actions are needed to address non-conformances.
  • Mentoring QC contractors to ensure they understand their responsibilities.
  • Working with the engineering and other departments on all aspects of quality assurance and control.
  • Communicating effectively with departmental staff and internal customers.
  • Delivering internal training as defined by the quality organization.
  • Ensuring personal competency records are up to date.

Requirements

To be successful in this role, you will need:

  • A degree in engineering or a relevant subject.
  • Previous experience in a similar role or a minimum of years facilitating multi-disciplinary teams in process improvement activities.

What We Offer

As a Quality Assurance Specialist at Alcatel Submarine Networks, you will have the opportunity to work with a talented team of professionals, driving innovation and excellence in quality assurance and control. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.