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Digital Campaign Manager

2 months ago

London, Greater London, United Kingdom Bodhi Full time
About the Role

We are seeking a highly skilled Digital Campaign Manager to join our team at Bodhi. As a key member of our Operations team, you will be responsible for devising and supporting digital campaigns to deliver business objectives.

The successful candidate will have excellent communication, organizational, and presentational skills, with the ability to explain technical details in a non-technical way. They will be a strategic thinker with strong knowledge of CRM and digital marketing, ideally with experience of working with Adobe Campaign or similar cross-channel digital marketing solutions.

Key Responsibilities
  • Design and develop campaign requirements in collaboration with the Operations team
  • Coordinate campaign activity between European regions and head office
  • Provide campaign briefs to the Operations team and act as a link between this team and the wider clients
  • Coordinate Taxi (the CMS) for communications
  • Provide insights to inform business decisions across our European CRM division
  • Work with marketing colleagues to develop and deliver insight-centred on CRM targeting, personalisation, measurement, and optimisation across multiple digital channels
  • Collaborate with marketing colleagues, strategists, agencies, and campaign delivery teams
  • Interpret data, analyse results, and provide ongoing reports
  • Work with management to prioritise business and information needs
  • Identify and define new process improvement opportunities
Key Liaisons

The successful candidate will liaise with the following teams:

  • Operations Management Team
  • CRM Management team
  • CRM Technical Support Team
  • European Regional Subsidiaries
  • Adobe Support teams
  • Other 3rd Parties
Requirements
  • A self-starter with enthusiasm and a highly collaborative attitude
  • 2+ years' experience using Adobe Campaign Classic
  • Proactive, independent, and responsible attitude
  • 3+ years' Digital Marketing Experience
  • Excellent written and verbal communication skills
Desired
  • Adobe Campaign certification – preferably Business Practitioner
  • Experience in other connected technologies such as SQL, HTML, CSS, Workflows, Data management, JavaScript
  • Qlik data analytics experience
  • Estimations and PM Methodologies
  • Training experience
  • Engagement with, or in-depth knowledge of the consumer electronics industry
  • Big brand experience
  • Global or European experience an advantage
  • Issue resolution and escalation
Benefits
  • Basic annual salary depending upon experience
  • 25 days annual leave
  • Up to 15% discretionary performance-based bonus per annum (following successful completion of probation period)
  • Defined Contribution Pension (up to 4% employee, up to 8.5% employer)
  • Permanent Health Insurance
  • Private Medical Insurance (starting from grade GL4)
  • 4x Life Assurance
  • £35 per month Flexible Benefits allowance (following successful completion of probation period), e.g. gym, travel insurance, life assurance, health assessment, dental insurance, etc.