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Food and Beverage Operations Manager

2 months ago

Midlothian, United Kingdom Four Points By Sheraton Edinburgh Haymarket Full time
About the Role

We are seeking a highly motivated and experienced Food and Beverage Supervisor to join our team at Four Points by Sheraton Edinburgh Haymarket. As a key member of our hospitality team, you will be responsible for ensuring that our guests receive exceptional service and that our food and beverage operations run smoothly.

Key Responsibilities
  • Food and Beverage Service: Deliver food and beverage service to a high standard and in accordance with departmental standards and procedures.
  • Team Management: Supervise and direct a team of food and beverage staff, ensuring that they are aware of their roles and responsibilities.
  • Customer Service: Provide exceptional customer service, responding to guest comments and concerns in a professional and courteous manner.
  • Operations Management: Complete all relevant procedures in relation to the food and beverage department, including training and development of staff.
  • Quality Control: Monitor and maintain high standards of food quality, presentation, and service.
  • Communication: Communicate effectively with colleagues, management, and guests, ensuring that all information is shared in a timely and professional manner.
Requirements
  • Experience: 2 years previous experience within a similar role within a hotel environment.
  • Skills: Strong communication and leadership skills, with the ability to supervise and direct a team.
  • Education: Literate in computer technology and able to work as part of a diverse team.
What We Offer
  • Competitive Salary and Benefits: A competitive salary and benefits package, including exclusive employee discounted rates at Marriott and Cycas hotels.
  • Continuous Training and Development: Opportunities for continuous paid training and development, helping you to grow and succeed in your career.
  • Great Team Spirit: A dynamic and supportive team environment, with a focus on putting people at the heart of everything we do.