Property Operations Coordinator

Property Operations Coordinator Job Overview

Join our dynamic team at Travel Chapter as a Property Operations Coordinator, where you will be instrumental in managing our diverse property portfolio. This role is essential in ensuring that our guests receive outstanding service and that our properties are maintained to the highest standards. You will experience a blend of hands-on fieldwork and essential office duties, making each day unique and fulfilling.

• Providing support to guests during their stay, promptly addressing any inquiries or concerns
• Collaborating with cleaning staff, maintenance teams, and service providers to prepare properties for guest arrivals
• Handling guest feedback related to cleanliness and service quality to ensure satisfactory resolutions
• Keeping precise records and ensuring administrative processes are current and efficient
• Interacting with property owners, assisting guests, and performing property inspections

Required Qualifications and Skills:

• Experience in customer service with a positive and approachable demeanor
• Excellent organizational skills to effectively manage property-related tasks
• Ability to navigate challenges and find constructive solutions
• Strong attention to detail, effective communication skills, and the ability to set clear expectations
• Flexibility to undertake a variety of tasks beyond the usual scope of work
• Experience in property management, real estate, or the hospitality industry is a plus

If you are passionate about delivering exceptional service and possess the necessary skills, we invite you to consider this opportunity. At Travel Chapter, you will be part of a supportive work environment that values employee growth and development. We offer competitive compensation and a range of benefits, including paid time off, special leave, holiday incentives, community engagement opportunities, life insurance, and social activities. Become a valued member of our team and enjoy the benefits of working with us.