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Front of House Team Associate

2 months ago

Bournemouth, Bournemouth, United Kingdom Koh Thai - Restaurants Full time

Join Our Team at Koh Thai - Restaurants

We are a dynamic and innovative restaurant group, dedicated to serving up contemporary Thai cuisine with a modern twist. Our team is passionate about delivering exceptional customer experiences, and we're looking for like-minded individuals to join our family.

About the Role

We are seeking a skilled and enthusiastic Front of House Team Member to join our team at Koh Thai - Restaurants. As a key member of our team, you will be responsible for providing outstanding customer service, ensuring a seamless dining experience for our guests, and contributing to the overall success of our restaurant.

Key Responsibilities

  • Provide exceptional customer service, ensuring a warm and welcoming experience for all guests.
  • Manage table reservations, seating, and waitlists efficiently and effectively.
  • Upsell and promote our menu items, drinks, and special offers to increase revenue and enhance the customer experience.
  • Work collaboratively with the kitchen team to ensure seamless service and minimize wait times.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Participate in ongoing training and development to improve skills and knowledge.

What We Offer

  • A competitive hourly rate and 4-weekly pay cycle.
  • Free food and drinks during shifts.
  • Loads of development opportunities to enhance your skills and career.
  • All the support and coaching you need to excel in your role.
  • 25% staff discount on food and drinks.

Why Join Us?

We offer a fun and dynamic work environment, with opportunities to grow and develop your skills. Our team is passionate about delivering exceptional customer experiences, and we're looking for like-minded individuals to join our family.