Process Improvement Maturity Lead

14 hours ago


Belfast, United Kingdom Inspire People Full time
Join Inspire People and Shape the Future of Technical Services

We are seeking a highly skilled Process Improvement Maturity Lead to join our team at Inspire People. As a key member of our organization, you will play a crucial role in creating and implementing a Technical Services Improvement Plan that will drive excellence in our technical estates.

About the Role

This is an exciting opportunity for a seasoned professional to lead the development and implementation of a Service Improvement Plan focused on Technical and Support Services. You will be responsible for identifying and developing improvements to the plan itself, defining and evolving Governance, and ensuring accurate documentation.

Key Responsibilities
  • Lead the creation and implementation of a Service Improvement Plan, focusing on Technical and Support Services
  • Develop and document relevant processes, ensuring agreement from all relevant stakeholders
  • Provide senior subject matter expertise in a small team of Improvement Architects, identifying problems and providing constructive feedback
  • Engage with Third Party providers to ensure plans are completed
  • Support the rollout of Governance principles in our Technology Estate, ensuring standards are assured
Essential Skills and Experience

To be successful in this role, you will need:

  • Experience creating and implementing Service Design and Improvement programmes
  • Extensive experience in designing and implementing ITIL aligned processes with an awareness of CMMI
  • Managing a wide variety of stakeholders with conflicting priorities
Desirable Skills and Experience

While not essential, it is desirable that you have:

  • Experience with implementing Configuration Management Databases in a major tool, e.g. ServiceNow
  • ITIL Foundation, or better, Qualified
How to Apply

To apply for this exciting opportunity, please upload a 2-page CV outlining your experience, skills, and fit for the role. You will also be asked to complete a short, pre-recorded video screening interview or provide written answers to questions.

Inspire People will assess your application against the essential criteria to compile a longlist of applications, which will then be sifted by DBT hiring managers. If you are successful, you will be invited to interview.



  • Belfast, United Kingdom Inspire People Full time

    Job Title: Process Improvement Maturity LeadAre you a seasoned professional with a passion for process improvement and governance? Do you have a strong background in ITIL aligned processes and a keen eye for detail? We are seeking a highly skilled Process Improvement Maturity Lead to join our team at Inspire People.About the Role:This is an exciting...


  • Belfast, United Kingdom Inspire People Full time

    Job Title: Process Improvement Maturity LeadAre you a seasoned professional with a passion for process improvement and governance? Do you have a strong background in ITIL aligned processes and a keen eye for detail? We are seeking a highly skilled Process Improvement Maturity Lead to join our team at Inspire People.About the Role:This is an exciting...


  • Belfast, United Kingdom WestRock Full time

    **The opportunity**: The Continuous Improvement Coordinator role is designed to coach and guide the implementation of the Operational Excellence System (OES) which is a Lean Six Sigma deployment into the WestRock organization. This role is the direct conduit between the tactical/operational and strategic initiatives in the organization. This position...


  • Belfast, United Kingdom WestRock Full time

    **The opportunity**: The Continuous Improvement Coordinator role is designed to coach and guide the implementation of the Operational Excellence System (OES) which is a Lean Six Sigma deployment into the WestRock organization. This role is the direct conduit between the tactical/operational and strategic initiatives in the organization. This position...

  • Legal Engineer

    2 weeks ago


    Belfast, United Kingdom Execo Full time

    Job DescriptionThis is a remote position that requires a technologically adept individual who can improve legal processes with the intelligent use of technology.Key ResponsibilitiesImplement legal engineering, workflow automation, contract assembly, and contract automation for all customers.Assist in building and delivering client legal transformation plans...

  • Legal Engineer

    2 weeks ago


    Belfast, United Kingdom Execo Full time

    Job DescriptionThis is a remote position that requires a technologically adept individual who can improve legal processes with the intelligent use of technology.Key ResponsibilitiesImplement legal engineering, workflow automation, contract assembly, and contract automation for all customers.Assist in building and delivering client legal transformation plans...


  • Belfast, United Kingdom MWH Treatment Full time

    About the Role:MWH Treatment is seeking a highly skilled and experienced individual to join our team as a Digital Delivery Lead. As a key member of our organization, you will play a crucial role in driving the adoption of digital technologies and processes across our Northern Ireland framework.Key Responsibilities:Develop and implement a digital delivery...

  • IT Systems Analyst

    3 weeks ago


    Belfast, United Kingdom Dale Farm Full time

    About UsDale Farm is a leading dairy company that supplies a wide range of consumer and food ingredients dairy products into the UK, Irish, and international markets.At Dale Farm, our core success is built on our people, and we have a great opportunity for a key role within our IT team, based at our Head Office site.About the RoleAs an IT Systems Analyst,...

  • IT Systems Analyst

    3 weeks ago


    Belfast, United Kingdom Dale Farm Full time

    About UsDale Farm is a leading dairy company that supplies a wide range of consumer and food ingredients dairy products into the UK, Irish, and international markets.At Dale Farm, our core success is built on our people, and we have a great opportunity for a key role within our IT team, based at our Head Office site.About the RoleAs an IT Systems Analyst,...

  • IT Systems Analyst

    4 weeks ago


    Belfast, United Kingdom Dale Farm Full time

    About the RoleWe are seeking an experienced IT Systems Analyst to join our team at Dale Farm. As an IT Systems Analyst, you will be responsible for maintaining and improving our central information systems, ensuring timely data delivery for decision-making.Key Responsibilities:Provide first-line support for central systems, including ERP (Microsoft...

  • Cyber Security Lead

    3 months ago


    Belfast, United Kingdom Survitec Group Limited Full time

    **Vacancy Title**: Cyber **Security Lead** **Vacancy Location**: Belfast** **Engagement Type**:Permanent, Full Time** **Your Company** Survitec are the world’s largest survival technology provider. For over 166 years, we have been protecting lives in the air, on land and at sea, through the design, manufacture, and servicing of Survival...


  • Belfast, United Kingdom MWH Treatment Full time

    Job Title: Digital Delivery LeadMWH Treatment is seeking a highly skilled and experienced individual to lead the digital delivery agenda within the Northern Ireland framework. As a Digital Delivery Lead, you will be responsible for driving the adoption of digital tools and technologies to enhance project delivery and improve business outcomes.Key...


  • Belfast, United Kingdom MWH Treatment Full time

    Job Title: Digital Delivery LeadMWH Treatment is seeking a highly skilled and experienced individual to lead the digital delivery agenda within the Northern Ireland framework. As a Digital Delivery Lead, you will be responsible for driving the adoption of digital tools and technologies to enhance project delivery and improve business outcomes.Key...


  • Belfast, United Kingdom Expleo Full time

    Job DescriptionAs a Senior Business Analyst at Expleo, you will play a critical role in driving business process improvements and technical project management. Your primary responsibility will be to analyze business needs and develop solutions to improve operational efficiency.Key ResponsibilitiesManage and coordinate multiple phases of technical areas...


  • Belfast, United Kingdom Expleo Full time

    Job DescriptionAs a Senior Business Analyst at Expleo, you will play a critical role in driving business process improvements and technical project management. Your primary responsibility will be to analyze business needs and develop solutions to improve operational efficiency.Key ResponsibilitiesManage and coordinate multiple phases of technical areas...


  • Belfast, United Kingdom Verbatim Pharma Full time

    **Job Summary**Verbatim Pharma is seeking a highly skilled Business Analysis Manager to join their team in Belfast. As a key member of the organization, you will be responsible for analyzing business processes, systems, and data to identify improvements and recommend solutions.**Key Responsibilities****Data Analysis**: Analyze data from multiple systems and...


  • Belfast, United Kingdom Verbatim Pharma Full time

    **Job Summary**Verbatim Pharma is seeking a highly skilled Business Analysis Manager to join their team in Belfast. As a key member of the organization, you will be responsible for analyzing business processes, systems, and data to identify improvements and recommend solutions.**Key Responsibilities****Data Analysis**: Analyze data from multiple systems and...


  • Belfast, United Kingdom Thales Full time

    Location: United KingdomIn rapidly evolving industries, clients globally depend on Thales. Thales is an organization where exceptional individuals from diverse backgrounds unite to exchange ideas and motivate one another. Our architects devise groundbreaking solutions across various sectors including aerospace, transportation, defense, security, and space,...

  • Cyber Security Lead

    10 hours ago


    Belfast, United Kingdom VANRATH Full time

    Cyber Security LeadVANRATH is delighted to be partnered with a global technology provider on their search for a Cyber Security Lead. This role is suited to candidates coming from a cloud-centric environment, that have experience in a lead or management position.Key ResponsibilitiesDesign and deploy security infrastructure, manage incidents, and address...

  • Cyber Security Lead

    12 hours ago


    Belfast, United Kingdom VANRATH Full time

    Cyber Security LeadVANRATH is delighted to be partnered with a global technology provider on their search for a Cyber Security Lead. This role is suited to candidates coming from a cloud-centric environment, that have experience in a lead or management position.Key ResponsibilitiesDesign and deploy security infrastructure, manage incidents, and address...