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Radiology Administrative Coordinator

2 months ago

King's Lynn, Norfolk, United Kingdom The Queen Elizabeth Hospital King's Lynn NHSFT Full time

Position Overview

The Radiology Department at The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust is seeking a motivated and organized individual to become a vital member of our administrative team.

In this role, you will contribute significantly to the department's mission of delivering a responsive imaging service to both the hospital and the broader healthcare community.

Key Responsibilities

  • You will rotate through various administrative functions within the department, providing essential support to Consultants, the Service Manager, and other departmental leaders as needed.
  • A solid understanding of various computer-based procedures is required, particularly with the Radiology Information System (RIS), which employs specialized software tailored for Radiology.
  • You will be responsible for scheduling appointments on the RIS, ensuring that examination-specific instructions are effectively communicated to ward staff, patients, and other members of the Multi-Disciplinary Team (MDT).
  • Participation in a weekend rota is expected, where you will work independently, assisting Radiologists and chaperoning patients in addition to your regular administrative duties.
  • A working knowledge of medical abbreviations and terminology is essential for the accurate scheduling of specialized imaging examinations.

About Our Organization

This is an exciting time to join TeamQEH as we embark on a transformative journey to establish a new state-of-the-art hospital, set to open in the near future. We are also undertaking significant digital transformation initiatives.

Our upcoming electronic patient record (EPR) system will replace traditional paper-based records, enhancing the quality and safety of care provided at The Queen Elizabeth Hospital and beyond.

We offer a comprehensive range of specialized, acute, obstetric, and community-based services to a diverse population across the region.

As an ambitious organization, we uphold our core values of kindness, wellness, and fairness, striving for continuous improvement in quality, as evidenced by our recent positive ratings.

We take pride in recognizing and rewarding our dedicated staff and volunteers, fostering a community atmosphere and a positive team spirit. Our facilities include approximately 530 beds across 33 wards, along with modern education and training resources.

Job Responsibilities

For further details regarding this exciting opportunity, please refer to the attached Job Description and Person Specification.

Qualifications and Experience

Desirable

  • GCSE or equivalent qualifications in Mathematics, English, and ICT.

Experience

Essential

  • Prior experience in engaging with the public or participating in voluntary activities.

Desirable

  • NVQ in Customer Service.
  • Experience in a healthcare environment, particularly with Patient Centre.
  • General knowledge of the NHS.
  • The ability to develop a comprehensive understanding of the radiology department and its procedures.

Skills and Abilities

Essential

  • Basic understanding of the roles within the healthcare setting.
  • Strong communication skills to engage effectively with individuals at all levels.

Desirable

  • Ability to meet deadlines.
  • Flexibility to adapt to the needs of the service, including working on weekends and bank holidays.
  • Capability to induct and train new staff members.

Aptitude

Essential

  • Strong organizational skills and effective time management.