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Retail Operations Manager
2 months ago
Position: Store Manager
Salary: Up to 35000 DOE
As a Store Manager, your primary focus will be on enhancing the customer experience; it's all about creating memorable moments for our guests. You will be empowered to manage your location as if it were your own, contributing to the positive culture we strive to foster.
In this role, you will guide your team in delivering our beloved food items and outstanding service as we elevate the rest stop experience across the UK.
Benefits of the Store Manager Role
- Annual bonus potential of up to * 7,800pa*
- Up to 400 reward for each successful referral of a new team member
- Colleague discount of up to 60% for you and your family on various brands
- Enhanced benefits package including pension, sick leave, maternity, paternity, and life insurance
- Excellent development opportunities with funded qualifications leading to advancement as a Site Operations Manager
Key Responsibilities as a Store Manager
- Ensure the store meets or exceeds financial targets as outlined in the budget and P&L
- Support and develop your team, ensuring every colleague feels valued and has opportunities for personal and professional growth
- Maintain and uphold brand standards consistently
- Take overall responsibility for delivering high-quality customer service and driving sales
- Lead shifts, including the opening and closing of the store
Required Skills & Experience
- Demonstrated experience in managing and leading teams in a high-volume retail or food service environment
- Proven track record of working with budgets, P&L, labor costs, and implementing cost-saving initiatives
- Ability to build strong relationships with stakeholders
- Experience in motivating and enhancing team performance through mentoring and training
- Capability to remain composed under pressure in a fast-paced environment
This position may suit an assistant manager or deputy manager looking to advance their career, or an experienced manager from the retail, food service, or hospitality sectors seeking a new challenge. We welcome your application.
Your journey begins here.
*Please note that this role is internally referred to as Department Manager
*Annual bonus potential of up to 20%, subject to location and performance
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