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Organizational Assistant to Doctors
2 months ago
We are seeking a highly organized and detail-oriented individual to join our team at Cherrymead Surgery as a Personal Assistant to the Doctors. The successful candidate will provide administrative support to our medical professionals, ensuring the smooth operation of our practice.
Key Responsibilities- Registration and Patient Management: The successful candidate will be responsible for registering and managing patient records, including monitoring patient lists and transferring and filing patient records.
- Communication and Coordination: The candidate will communicate effectively with patients, practice team members, and external organizations, ensuring efficient and courteous interactions.
- Referral and Follow-up Care: The successful candidate will generate and send referrals to hospitals and other agencies, facilitating and arranging follow-up care as required.
- Problem Resolution: The candidate will address problems raised by patients regarding referrals and interactions with other agencies, ensuring timely resolution and effective communication.
- Private Medical Services: The successful candidate will arrange efficient provision of private medical services, including the collection and recording of payments of fees.
- Meetings and Training: The candidate will arrange and facilitate meetings for the GP with District Nurses, Practice Nurses, Macmillan Nurses, Health Visitors, and external organizations as required.
- Health and Safety: The successful candidate will assist in promoting and maintaining their own and others' health, safety, and security, adhering to Practice guidelines and policies.
- Equality and Diversity: The candidate will support the equality, diversity, and rights of patients, carers, and colleagues, ensuring a welcoming and inclusive environment.
- Personal and Professional Development: The successful candidate will participate in training programs and take responsibility for their own development, learning, and performance.
- Quality and Communication: The candidate will strive to maintain quality within the Practice, ensuring effective communication and collaboration with team members and external organizations.
- Education: Bachelor's degree (required)
- Experience: 1 year of office experience (required)
- Language: English (required)
- Work Authorization: United Kingdom (required)
- Willingness to Travel: 25% (preferred)
