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Sales Professional

2 months ago


Horley, Surrey, United Kingdom Harrods Full time
About the Role

We are seeking a highly skilled Sales Specialist to join our team at Harrods Gatwick store. As a Sales Specialist, you will be responsible for delivering exceptional customer service, demonstrating in-depth product knowledge, and building strong relationships with customers to drive business growth.

Key Responsibilities
  • Provide world-class customer service, ensuring a seamless and personalized experience for all customers.
  • Demonstrate expertise in our products and services, making informed recommendations to customers.
  • Build and maintain strong relationships with customers, understanding their needs and preferences.
  • Work collaboratively with the sales team to achieve sales targets and drive business growth.
  • Stay up-to-date with product knowledge, industry trends, and competitor activity.
About You

To succeed in this role, you will need:

  • A retail background, preferably in a senior sales role, with a proven track record of delivering exceptional customer service.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • A genuine passion for Harrods and our brand values.
  • Self-motivation and a desire to learn and develop your product and industry knowledge.
  • An out-of-the-box thinking mentality, with the ability to surprise and delight customers with exceptional customer service.
  • A strong ability to work within a team, with a flexible and adaptable approach to work.
  • Great organizational skills, with the ability to prioritize tasks and manage multiple responsibilities.
What We Offer

As a Sales Specialist at Harrods, you will enjoy a competitive package, including:

  • 22 days' holiday per year.
  • Up to 33% Harrods' discount.
  • Access to a competitive pension scheme.
Our Culture

At Harrods, we believe that our people are our greatest asset. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences. We are proud of our culture, where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.