Service Desk Engineer
1 month ago
We are seeking an Entry Level Service Desk Engineer to join our technical team at Senitor Associates. This is a perfect opportunity for someone who has just completed a BTEC in IT or has a genuine interest in IT, and is looking to progress their career within a well-established company.
Key Responsibilities:- Work on the helpdesk to handle incoming calls and emails following established processes and priorities, adhering to agreed service levels. Identify issues and recommend appropriate solutions and actions.
- Maintain accurate records and logs of all issues and inquiries using the IT Service Management Software.
- Escalate and manage issues with third-party vendors, ensuring all parties receive regular progress updates.
- Develop expertise as a subject matter expert in core business systems.
- Provide support for company desktop solutions, manage Active Directory, user maintenance processes, and Microsoft Office products.
- Collaborate with the Operational Support team as needed to support onsite systems and activities.
- Assist with User Acceptance Testing for system enhancements, patches, and bug fixes.
- Training and Development such as Training courses online and face-to-face, Apprenticeship courses.
- Profit sharing
- Company pension
- Career development opportunities
- On-site parking
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Service Desk Engineer
4 weeks ago
Warrington, Warrington, United Kingdom Senitor Associates Full timeEntry Level Service Desk EngineerSenitor Associates is seeking a motivated and detail-oriented Entry Level Service Desk Engineer to join their technical team. As a Service Desk Engineer, you will be responsible for providing technical support to clients, troubleshooting issues, and escalating complex problems to senior engineers.Key Responsibilities:Provide...
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Service Desk Engineer
4 weeks ago
Warrington, Warrington, United Kingdom Senitor Associates Full timeEntry Level Service Desk EngineerSenitor Associates is seeking a motivated and detail-oriented Entry Level Service Desk Engineer to join their technical team. As a Service Desk Engineer, you will be responsible for providing technical support to clients, troubleshooting issues, and escalating complex problems to senior engineers.Key Responsibilities:Provide...
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Service Desk Engineer
4 weeks ago
Warrington, Warrington, United Kingdom Senitor Associates Full timeEntry Level Service Desk EngineerWe are seeking an Entry Level Service Desk Engineer to join our technical team at Senitor Associates.This is an excellent opportunity for someone who has just completed a BTEC in IT or has a genuine interest in IT, and is looking to progress their career within a well-established company.Key Responsibilities:Provide technical...
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Service Desk Engineer
1 month ago
Warrington, Warrington, United Kingdom Senitor Associates Full timeEntry Level Service Desk EngineerWe are seeking an Entry Level Service Desk Engineer to join our technical team at Senitor Associates.This is an excellent opportunity for someone who has just completed a BTEC in IT or has a genuine interest in IT, and is looking to progress their career within a well-established company.Key Responsibilities:Work on the...
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Service Desk Engineer
1 month ago
Warrington, Warrington, United Kingdom Senitor Associates Full timeEntry Level Service Desk EngineerWe are seeking an Entry Level Service Desk Engineer to join our technical team at Senitor Associates.This is an excellent opportunity for someone who has just completed a BTEC in IT or has a genuine interest in IT, and is looking to progress their career within a well-established company.Key Responsibilities:Work on the...
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Service Desk Engineer
4 weeks ago
Warrington, Warrington, United Kingdom Senitor Associates Full timeEntry Level Service Desk EngineerWe are seeking an Entry Level Service Desk Engineer to join our technical team at Senitor Associates.This is an excellent opportunity for someone who has just completed a BTEC in IT or has a genuine interest in IT, and is looking to progress their career within a well-established company.Key Responsibilities:Provide technical...
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Service Desk Engineer
4 weeks ago
Warrington, Warrington, United Kingdom Senitor Associates Full timeJob OverviewSenitor Associates is seeking a highly motivated and detail-oriented Entry Level Service Desk Engineer to join their technical team.This is an excellent opportunity for individuals who have recently completed a BTEC in IT or have a genuine interest in IT and are looking to progress their career within a well-established company.Key...
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Service Desk Engineer
4 weeks ago
Warrington, Warrington, United Kingdom Senitor Associates Full timeJob OverviewSenitor Associates is seeking a highly motivated and detail-oriented Entry Level Service Desk Engineer to join their technical team.This is an excellent opportunity for individuals who have recently completed a BTEC in IT or have a genuine interest in IT and are looking to progress their career within a well-established company.Key...
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Service Desk Support Specialist
1 month ago
Warrington, Warrington, United Kingdom Senitor Associates Full timeService Desk Engineer RoleSenitor Associates is seeking a skilled Service Desk Engineer to join their team. As a Service Desk Engineer, you will be responsible for providing technical support to clients and resolving issues in a timely and efficient manner.Key Responsibilities:Provide technical support to clients via phone, email, and in-personResolve...
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Service Desk Support Specialist
4 weeks ago
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